General Post

New Server Testing

New Server Testing
Sun, Sep 01 2024 11:35:38 AM PDT

I have a new server at a different datacenter so if anyone is willing to spend some time on giving it a good test, please send me a message and I’ll shoot you over an account to test out.
This datacenter is in New York & not Dallas in case anyone was wondering the server location. Will be testing this server for at least a few weeks (we have a month on it). If it goes well, it’ll be available for anyone who wants to switch to it.

Thank you
LustyLexxi Larimore

September 1, 2024 by
General Post, Outages/Network Issues

[FINAL UPDATE] We’re down – This post will be for updates

Update 8/31/2024 @ 4:35PM SLT / 7:35PM EST:  The servers are stable and back online. The datacenter was under a heavy ddos attack which caused the issues. Everything should be good now as they mitigated the incident. Thank you again for your understanding & patience. –Lexxi

 

Update 8/31/2024 @ 11:33AM SLT / 2:33PM EST: The servers are up ** BUT ** they are laggy. So I wouldn’t recommend streaming on them currently. I am still awaiting for them to give a go ahead and everything is fixed by the datacenter. –Lexxi

 

Update 8/31/2024 @ 10:05AMSLT / 1:04PM EST: Im so sorry, they gave an all clear but the servers are down again. I am keeping an eye out and will keep you posted here on this page.

 

Update 8/31/2024 @ 9:07AMSLT / 12:07PM EST:

Servers are back online. The issue was a DDoS attack on the network which brought them down. I greatly apologize for the issues. I am looking into another datacenter to offer backups, etc. I will be looking for people to beta test new servers once I get them. Look for that notice here on this site. Thank you for your understanding & patience. I very much appreciate it more than you know. –Lexxi

 

We’re down. I’m m so sorry. I just woke up. It’s not you, it’s us. I put in an emergency ticket and am waiting for a response. Will keep everyone posted. I’ll be online shortly. –Lexxi

August 31, 2024 by
General Post

Heads up: Please read

Heads up: Please read
Mon, Aug 05 2024 10:19:52 AM PDT

Hiya! Just an advance notice that I will be away & mostly unavailable from Oct 20, 2024 – Oct 27, 2024. I will only be available for emergencies like servers/services being down. I will bring my laptop but won’t be on it unless I *need* to be for the above reasons. Please understand that this time will be spent with my dad (he is sick) & friends. I have an amazing CSR, Kirana Rawley, who will be able to reach me if necessary & help while I’m away.

Thank you
LustyLexxi Larimore

(Sorry, no take backs as the plane tickets have been booked lol)

August 5, 2024 by
General Post

Overdue Streams

Overdue Streams
Mon, Jul 22 2024 8:24:35 PM PDT

Reminders have been sent. I’ve been a bit overwhelmed so I haven’t done terminations in a bit. But I will be doing stream terminations tomorrow, July 23rd of any streams that are in overdue status. No further reminders will be sent. I’d like to politely add that I’ll no longer chase you, please if you wish to keep your stream please renew when you see your reminders from our bot or check your stream for it’s renewal date as it gives you a precise day & time for renewing.

Thank you
LustyLexxi Larimore

July 22, 2024 by
General Post, Maintenance Notices

Upcoming Scheduled Maintenance (July 2024)

Our website, hostcrate.stream /news.hostcrate.stream and our webhosting services we provide (this is SEPARATE from our streams) will be undergoing an update maintenance to CloudLinux 8 on July 28th starting at 10 PM Eastern Time until 2 AM Eastern Time given that everything goes as planned. While services may not be fully unavailable during the whole maintenance window – there will be long periods during the maintenance window when the servers are unresponsive so don’t be alarmed. We will keep you all posted via our Facebook page, SL Group notices, and in our Discord. Direct any questions to me, LustyLexxi Larimore

Again, this won’t affect streams as those are on completely separate servers. This only affects our website and our webhosting services (if you have webhosting with us).

Thank you,
LustyLexxi Larimore

July 18, 2024 by
General Post, Maintenance Notices, Updates

Upcoming Maintenance: June 26th, 2024

Our website hosting provider for hostcrate.stream will updating the operating system on June 26th, 2024. They are scheduling downtime on June 26th, 2024 starting at 10PM EST (7PM SLT) until 2AM EST (11PM SLT). They expect the upgrade only to take approximately 2 hours, so they are scheduling a longer window just in case things don’t go as expected. ** THIS MAINTENANCE WON’T AFFECT STREAMS/STREAMING SERVICES** as our website is hosted outside our streaming servers specifically for reasons such as these or if our streams are down but we can keep you informed with our website.

To be specific:

Our website provider currently uses CloudLinux 7 and that reaches it’s End of Life [EoL] on July 1, 2024, so no further security updates or patches will be available after that date. Additionally, cPanel has stopped providing updates for CloudLinux 7, keeping us on a slightly older version lacking some of the newer features they’ve released recently.

This maintenance we will be upgrading to CloudLinux 8 which reaches its End of Life [EoL] on May 31, 2029, so they do not anticipate having to perform this kind of maintenance again for the next 5 years. They would love to go ahead and move to CloudLinux 9, however, cPanel’s support for CloudLinux 9 is experimental and not recommended for production environments.

While services will not be unavailable during the whole maintenance window – there will be long periods during the maintenance window when the server is unresponsive. They have tested these upgrades in their development and testing cluster and the process has gone smoothly but does take a fair bit of time. They will be taking every step possible to ensure this maintenance does not last any longer than necessary.

If you have any questions or concerns please reach out. Again, this maintenance is specific to our website, hostcrate.stream (which includes news.hostcrate.stream and any/all subdomains with hostcrate.stream).

Thank you,
LustyLexxi Larimore

June 13, 2024 by
Current Sales, General Post

BOGO SALE! ALL OF JUNE!

This BOGO sale will be all June long! Buy one week, get one free! No limits. No need to contact me this time around as I adjusted the packages for each plan to reflect the week free in pricing itself. This sale will end on July 1st, 2024 at 9AM SLT (12PM EST). Example is: You pay the L$300 for a week, you’ll get 14 days instead of the normal 7. The next time I have a sale in general won’t be until holiday time (October – December) so be sure to take advantage while you can. For yearly plans, this sale would be applied as buy a year, get 1 free. Will not apply to space add-ons or daily rentals. Questions? Comments? Concerns? Please reach out, we’re here.

Thank you
LustyLexxi Larimore

June 2, 2024 by
General Post, Outages/Network Issues

Servers Down – Updates will be posted here.

Update as of 8:37AM SLT / 11:37AM EST

I have received the all clear. I greatly apologize for the issues.

Thank you –LustyLexxi Larimore

Update as of 11:30AM SLT / 2:30PM EST

Both servers are back up and running. I have restarted all streams & AutoDJ streams. I am still awaiting an official all clear so stream at your discretion. Thank you for understanding the situation, very much appreciated.

Thank you –LustyLexxi Larimore

Update as of 7:49AM SLT / 10:49AM EST

They are slowly but surely getting power restored. They have many people trying to help this all be resolved by having well known providers who are affected have their own technicians on site to try to help to restore services faster. So far, server ending in 58 is currently online. I have restarted radios & autoDJ streams on that server. I am keeping a very close eye on this entire situation and giving updates as soon as I get any new information. I very much appreciate your understanding & patience with this. It definitely helps my stress levels lol.

Thank you –LustyLexxi Larimore

Update as of 6:37AM SLT / 9:37AM EST

There is a power outage (seems due to severe weather some have reported that happened overnight/this morning) where even the backup systems are not receiving power so everything that is supposed to have backup power (ie. All servers and equipment) is down. They have electrical engineers working to get everything restored as soon as possible. I highly advise to switching to a backup stream as there is no official ETA on when this will be resolved and this is DEFINITELY out of our control. But they are working to get it fixed as this is affected an entire datacenter which accounts for thousands of customers.

Thank you for understanding & your patience –LustyLexxi Larimore

UPDATE as of 9:08AM EST: “Indications show there is a power outage in the facility. We’ve reached out and are awaiting status updates.”

I am aware that the servers are currently down. I have opened a ticket and messaged the owner on Discord to fix it asap. I will post updates here for when they are back online.

Thank you for understanding & your patience –LustyLexxi Larimore

May 26, 2024 by
General Post

Tomorrow @ 10AM SLT

Tomorrow @ 10AM SLT
Wed, May 08 2024 3:58:54 PM PDT

I will begin stream terminations tomorrow, Thursday, May 9th @ 10AM SLT.(1PM EST) Streams that are in overdue status will be terminated without further warning. If you wish to keep your stream please be sure to renew it if it is in overdue status.

Thank you
LustyLexxi Larimore

May 8, 2024 by
General Post, Updates

Feature Update

Feature Update
Wed, May 01 2024 10:50:59 AM PDT

For those of you who have asked for this for quite a while now…I just received this response from the software developers about FTP options!

YAY! I will keep an eye out on this and update you all when it has become available! If you have any other feature requests please let me know so I can let them know as they are willing to listen to requests <3

Thank you –Lexxi

May 1, 2024 by