We’ve changed our policy on Upgrades. Effective 7/31/2020.
Hey there! There was a lot to share so I wrote it all out on our news page, here is the link:
For years, we have had a policy that we didn’t upgrade our regular streams – you would just wait until your current time ran out and purchased a stream under the new plan you wanted. We have now changed that.
If you would like to upgrade from a regular stream to another regular stream (Regular streams are all the plans that *ARE NOT* the licenses). Here is how it works with upgrades.
1: You will have to pay the difference between the plan you are on to the plan you wish to upgrade to with the time you currently have remaining.
Example: You currently have a budget stream with 1 month remaining which is L$99 a week. You want the club plan which is L$375 a week. Subtract the difference 375 – 99 = 276 now multiple that by the number of weeks remaining which would be 4 in this case (1 month remaining) which would be L$1104. That would be considered the upgrade fee.
2: There is a custom port fee which would be an additional L$500 (current sale, regularly L$1000 – NON-REFUNDABLE)
So the total to upgrade this example would be L$1104 + L$500 = L$1604.
3: You can downgrade but no refund will be given & you will lose the custom port and any time you have remaining will NOT transfer over. To downgrade, you will just purchase the plan you want to downgrade is all & receive new stream details.
4: Your username will change to reflect your new rental box. Your rental box will be placed in the area as the plan you wish to upgrade to. Your time will be just transfered over to your new rental box. You’ll receive a new notecard with your details on it.
5: The only person who can do upgrades is LustyLexxi Larimore so please do not contact support for this as they will be unable to do so.
6: Upgrades may take up to 1 week or more to complete. It will depend on the demand and the time I have available. Please be patient as you will be notified by IM/Notecard.
7: To get an upgrade, please leave me a message with your SL avatar username (no display name), your current stream notecard and the plan you wish to upgrade to in a notecard & drop it inside the mailbox at the main office
8: These policies may change at anytime without notice.