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DATACENTER MOVE UPDATES

DATACENTER MOVE UPDATES, General Post, Maintenance Notices, Migration Update, Updates

FINAL UPDATE: Migration Complete!

Hiya. The migration of the servers to the new datacenter has been completed. The DNS update may take a few days to reflect as being changed. Please be sure to change the IP address in your encoder if you software requires you to use an IP address to connect to your stream for live broadcasting. All data should of been copied right over to the new server including all playlists & autodj settings. Please let me know if anything is messed up including if your port # isn’t working properly so that I can work on fixing it. If you don’t report a problem to me, I don’t know that it is broken/an issue.

For those on server that was cp1.hostcrate.com /cp3.hostcrate.net –  IP ending in 147, the IP for that server is now 172.111.49.58
The control panel control panel URL will remain the same, your username, password, & port. Everything, EXCEPT the IP address, will stay the same.

For those on server that was cp2.hostcrate.rocks IP ending in 242 – the IP for that server is now 172.99.148.138
The control panel control panel URL will remain the same, your username, password, & port. Everything, EXCEPT the IP address, will stay the same.

Thank you,
LustyLexxi Larimore

December 19, 2023 by
DATACENTER MOVE UPDATES, General Post, Maintenance Notices, Migration Update

UPDATE TO THE MIGRATION PROGRESS

Hello!

For those on server IP ending in 147

The back end of the migration will be completed on Monday December 18th, 2023 starting at 9AM SLT. This includes the DNS A records for the IP address for all domains including the control panel domain. The DNS change worldwide may take up to 24 to 48 hours. During DNS update, the browser may connect to the old server which will result invalid password so bear with us while the changes update. For future reference the new IP address is 172.111.49.58 and the control panel URL will remain the same, just changing the IP address as it is with a different datacenter.

Those on Server IP ending in 242

The migration process will begin on Monday, same time as well. This may take up to 2 days, it just depends. They were able to do the other server in about 15 hours but have a backup just in case. The back end of this will be done as soon as the migration is completed so you may get the same issues as described above. Please be patient and bear with me through this process. The datacenter & I are working to have the least amount of downtime possible. I will send an update again once everything has been completed. Also for future reference, your IP will be 172.99.148.138

Notes

Also note I am sending out this notification to each customer via a notification system inworld. I will also be taking the time to send this to each customer directly as well. Just trying to notify everyone the best I can. This is why we have a website so if you IMs get capped, you can still access important information such as this. That site is: https://news.hostcrate.stream/

I also want to side note that I *didn’t* want to move/migrate. I was forced to by the datacenter we had been with for just shy of a decade! 10 years of loyalty. You can read that ticket interaction on this post for full details. I just wanted to make that crystal clear as I did receive a not so friendly IM complaining about my moving and raising pricing. If I would of ordered servers with the current datacenter, the price increase would of been a lot more as they are expensive. But I didn’t want to do that so I looked for another & receive word from someone who knows their stuff. Their pricing is reasonable and I didn’t have to raise it that much. I also moved my office to lessen the cost of operations which lessen the price I would have to increase it by. If you have an issue with this and decided to leave Hostcrate, I’m sorry and I do hope that you find a provider that is better suited for you. We wll be here if ever you decide to come back.

That is all, for now. If you have any questions, etc, please reach out. Thank you again!!!!!!

Thank you,
LustyLexxi Larimore

December 16, 2023 by
DATACENTER MOVE UPDATES, General Post, Maintenance Notices, Migration Update, Outages/Network Issues, Updates

Migration Progress

Hiya.

Server ending in 147 has been migrated (cp1.hostcrate.com). The backend admin parts I will be doing on Monday, December 18th, 2023 starting at 9AM SLT. This includes the DNS A records for the IP address for all domains including the control panel domain. The DNS change worldwide may take up to 24 to 48 hours. During DNS update, the browser may connect to the old server which will result invalid password so bear with us while the changes update. For future reference the new IP address is 172.111.49.58 and the control panel URL will remain the same, just changing the IP address as it is with a different datacenter.

The next server migration will be done soon as I have to order the server for this & have things setup in the backend. I will keep you all updated.

Any questions, concerns, issues PLEASE reach out to me as that is what I am here for.

P.S. you’ll be able to stream just fine as the old server will remain until the update of DNS on Monday is done and then you’ll need to update the IP address you use which is given in this post. Again, this is specific to those who are on server ending in IP address 147 / control panel url: cp1.hostcrate.com

December 13, 2023 by
DATACENTER MOVE UPDATES, General Post, Migration Update, Updates

Moving Datacenters

Hello.

We will have to move datacenters by January 31st, 2024. By “have to”…we have no choice. After just shy of 10 (TEN) years with this datacenter….we received an email to which opened a ticket automatically by their system. I replied…there was a small exchange. I had to double reply as there was no response from them for 6 DAYS! Imagine if I were to leave you as a customer on read for 6 days only to reply with the response they left me…no help whatsoever. Imagine how upset you’d be…that is me, right now. I have been very angry over this.

I am so sorry this has to happen. I am looking for us a new place to call home that will be reliable. Once I find some options to try (and have the funds for), I will get into our Beta discord to give people access. This, by the way, will cost me to find a new home because servers are not free to just test (that’d be great lol) and I have to also pay for the software to put onto the servers which also isn’t free so please bear with me as my husband will be trying to help with footing the bill to help us out.

All updates will be posted here so please keep an eye out.

 

VIDEO OF DATACENTER CONVERSATION:

Thank you for understanding. –Lexxi

November 1, 2023 by