Grace Periods have been added to our services. They are as follows:

UNDER SECTION #24: https://news.hostcrate.stream/tos/

DIRECT ANY QUESTIONS TO LustyLexxi Larimore. Staff cannot answer TOS questions.

Suspension/Termination Policy
As of June 26th, 2020, we now have a small grace period as follows:

-Regular streams: 2 day grace period then it will be removed without further notice.

-Lifetime Licenses: 3 day grace period then it will be removed without further notice.

-Premium Support: If you have premium support and your stream rental becomes overdue/removed, your premium support will NOT be put on hold. However, you can put your premium support onto another account at anytime given it has time remaining.

When you rental reaches the above grace periods, you risk losing your account. ALL regular streams are recycled once the account is terminated. IF you have a Lifetime (VIP) Licenses, you can reactivate your license at anytime using the appropriate reactivation vendor for the license plan you paid for initially. If you’re unsure of which license you have, contact us! Staff does terminations/suspensions multiple times during the week. It is NOT our responsibility to contact you when you are in late status, the rental box sends out notices via local chat AND direct from our bot (Hostcrate Classito). You can also click on your box to find out your remaining time.

***WE ARE LOOKING FOR A SOLUTION TO GIVE OUT NOTICES AS AN EXTRA SERVICE WHICH WOULD BE ADDED TO THE PREMIUM SUPPORT OPTION – WE WILL ANNOUNCE THIS ONCE WE HAVE ONE***

Thank you

I’m back / Updates

Hiya! I am officially back from my short hiatus. Thank you for allowing me to escape and breathe. I appreciate it very much!

We have some updates coming shortly.

1: We will integrate a grace period inworld for streams. We know the world is in rough shape right now & sometimes you need a little extra wiggle room.

2: Our website, www.hostcrate.stream, is getting a long overdue makeover.

3: We’re putting in proper support areas in each of the rental box locations just in case you need help. We will also be posting about tipping staff & how to do that because they work their butts off so they deserve some L$/$ love…and coffee!

4: We will be offering Semi-Dedicated Streams. What does this mean? It means that these servers will have a strict hard limit on the number of accounts on the server. Example: Server PURPLE will have a hard limit of only 50 stream accounts, period.

5: We will be ordering more servers over the next few months.

6: We are looking into backup streams if ever there is an issue so no one is left without their streaming services from us. This may or may not be included. This will depend on the pricing of these servers as they will be at a different datacenter altogether & strictly available if ever our main datacenter goes down.

7: July 4th we will be releasing new sale offers. If you have any suggestions, let us know!

8: I am currently working on a How To Guide for starting a shoutcast business….something I never thought I would do but I have been asked a million times by people over the years so I have finally broke down & decided to write how to.

9: We’re working so hard to get Hostcrate verified on Facebook (a blue badge) but we need your help. Interaction with our page helps greatly…Searching for our page, liking our page and posts, leaving comments, leaving reviews so on & so forth really helps. We were informed having articles written about us helps?..Anyone know that to be true? Let me know!

That is all the updates for now! Thank you again so much for all of your support! Allowing me a much needed break meant the world to me! Without you, we would be nothing and I am FOREVER GRATEFUL to each one of you who makes Hostcrate what it is! Thank you from the bottom of my heart!

I am officially back – With updates.

My Absence
Wed, Jun 10 2020 7:00:36 AM PDT

I will be taking this week off for personal reasons that I do not want to discuss. I will return on June 18th (that is the plan). I will create licenses that are in queue before I leave. All messages sent to me will be directed to my staff. If there is anything they can’t fix, it may take me a bit to do so I apologize in advance. I really *need* this break so please understand. I will do my best to return on the 18th but understand that I will take more time if it is necessary.

Staff has direct contact with me if needed so don’t worry as everything with our streaming services will run as normal.

Thank you