All Posts By

Lexxi

DATACENTER MOVE UPDATES, General Post, Maintenance Notices, Migration Update, Updates

FINAL UPDATE: Migration Complete!

Hiya. The migration of the servers to the new datacenter has been completed. The DNS update may take a few days to reflect as being changed. Please be sure to change the IP address in your encoder if you software requires you to use an IP address to connect to your stream for live broadcasting. All data should of been copied right over to the new server including all playlists & autodj settings. Please let me know if anything is messed up including if your port # isn’t working properly so that I can work on fixing it. If you don’t report a problem to me, I don’t know that it is broken/an issue.

For those on server that was cp1.hostcrate.com /cp3.hostcrate.net –  IP ending in 147, the IP for that server is now 172.111.49.58
The control panel control panel URL will remain the same, your username, password, & port. Everything, EXCEPT the IP address, will stay the same.

For those on server that was cp2.hostcrate.rocks IP ending in 242 – the IP for that server is now 172.99.148.138
The control panel control panel URL will remain the same, your username, password, & port. Everything, EXCEPT the IP address, will stay the same.

Thank you,
LustyLexxi Larimore

DATACENTER MOVE UPDATES, General Post, Maintenance Notices, Migration Update

UPDATE TO THE MIGRATION PROGRESS

Hello!

For those on server IP ending in 147

The back end of the migration will be completed on Monday December 18th, 2023 starting at 9AM SLT. This includes the DNS A records for the IP address for all domains including the control panel domain. The DNS change worldwide may take up to 24 to 48 hours. During DNS update, the browser may connect to the old server which will result invalid password so bear with us while the changes update. For future reference the new IP address is 172.111.49.58 and the control panel URL will remain the same, just changing the IP address as it is with a different datacenter.


Those on Server IP ending in 242

The migration process will begin on Monday, same time as well. This may take up to 2 days, it just depends. They were able to do the other server in about 15 hours but have a backup just in case. The back end of this will be done as soon as the migration is completed so you may get the same issues as described above. Please be patient and bear with me through this process. The datacenter & I are working to have the least amount of downtime possible. I will send an update again once everything has been completed. Also for future reference, your IP will be 172.99.148.138


Notes

Also note I am sending out this notification to each customer via a notification system inworld. I will also be taking the time to send this to each customer directly as well. Just trying to notify everyone the best I can. This is why we have a website so if you IMs get capped, you can still access important information such as this. That site is: https://news.hostcrate.stream/

I also want to side note that I *didn’t* want to move/migrate. I was forced to by the datacenter we had been with for just shy of a decade! 10 years of loyalty. You can read that ticket interaction on this post for full details. I just wanted to make that crystal clear as I did receive a not so friendly IM complaining about my moving and raising pricing. If I would of ordered servers with the current datacenter, the price increase would of been a lot more as they are expensive. But I didn’t want to do that so I looked for another & receive word from someone who knows their stuff. Their pricing is reasonable and I didn’t have to raise it that much. I also moved my office to lessen the cost of operations which lessen the price I would have to increase it by. If you have an issue with this and decided to leave Hostcrate, I’m sorry and I do hope that you find a provider that is better suited for you. We wll be here if ever you decide to come back.

That is all, for now. If you have any questions, etc, please reach out. Thank you again!!!!!!

Thank you,
LustyLexxi Larimore

DATACENTER MOVE UPDATES, General Post, Maintenance Notices, Migration Update, Outages/Network Issues, Updates

Migration Progress

Hiya.

Server ending in 147 has been migrated (cp1.hostcrate.com). The backend admin parts I will be doing on Monday, December 18th, 2023 starting at 9AM SLT. This includes the DNS A records for the IP address for all domains including the control panel domain. The DNS change worldwide may take up to 24 to 48 hours. During DNS update, the browser may connect to the old server which will result invalid password so bear with us while the changes update. For future reference the new IP address is 172.111.49.58 and the control panel URL will remain the same, just changing the IP address as it is with a different datacenter.

The next server migration will be done soon as I have to order the server for this & have things setup in the backend. I will keep you all updated.

Any questions, concerns, issues PLEASE reach out to me as that is what I am here for.

P.S. you’ll be able to stream just fine as the old server will remain until the update of DNS on Monday is done and then you’ll need to update the IP address you use which is given in this post. Again, this is specific to those who are on server ending in IP address 147 / control panel url: cp1.hostcrate.com

General Post, Maintenance Notices, Migration Update

Migration Begins Dec 6th

They will be starting the migration process on December 6th, 2023. You shouldn’t notice any issues or interruptions as you should be able to stream as normal. They (the software developer) will be just migrating all of the data to the new server. Once done, I will send another notice with the new IP address and switch behind the scenes info as needed. You shouldn’t have to do anything on your part until I have sent out info for the IP, Control panel Info, etc.

Thank you for understanding –Lexxi

Expired Sales, General Post

Xmas Sale – $1/mo, Any plan!

Xmas Sale – $1/mo, Any plan!
Mon, Dec 04 2023 3:18:04 PM PST

Get 1 year for only $1/mo! Any plan. Redeeming in USD $12 for 1 year. In SL in Linden Dollars its L$4068. Only 1 year redeemable. Any plan whether a regular or license. Fill out attached NC located in the GROUP notice in SL & drop it in the mailbox on my office desk so I don’t lose it and I will reach out to you in IM & by NC to redeem. Any questions, ideas, concerns, etc? Let me know 🙂 Expires Dec 22nd or when 15 spots have been claimed, whichever comes first,

Thank you
LustyLexxi Larimore


Expired Sale – SPOTS REMAINING: 10

General Post, Updates

Moving Update

Moving Update
Mon, Nov 20 2023 4:25:25 PM PST

Tomorrow we are officially moving out of the hotel by 11:00AM EST (+3 SLT). I will not have internet until the 22nd as that was there only day to get us scheduled with a tech to come set it up at our new place. Hostcrate will be closed for Thanksgiving as usual which is the 23rd. Then on the 24th, hubby & I will be driving down (9+hour trip one way) to get our things out of storage. I should be back by the 29th. Will keep you all posted.

Thank you-Lexxi

General Post

Our new office

-Updated to include the pricing. Sorry about that.

Hiya!

Read our last post before this one so you aren’t completely lost.

1: Beta testing the server has officially begun. So far, so good. No bugs or issues have been reported.

2: I will most likely be renewing at our current datacenter just so we don’t have to rush migrations and in case of any uh ohs that may arise. You know, technology.

3: The pricing has been switched inside the new office. And will be shared below. The new pricing will take affect on November 17th so until then you will be able to renew at the current pricing via the renew signs & hud. But you cannot do so at the office with new purchases nor reactivations signs as those are set to the new pricing structures. Hopefully that makes sense.

4: I have moved everything to the new office. I thought this was going to take me longer than it did so I will be taking everything down at the old office with a we moved sign with the new landmark. You can also get the new landmark by clicking the 1st TAB in my picks as I always keep that updated.

5: I will be working on our website and will start to be able to take RL payments with a proper billing system. I just have to wait to start this until I have settled into our new place. Speaking of, see #6.

6: We are a go on the new place! We got the keys on the 13th! They did most of the repairs, only a few things to fix. Hubs has informed me that they may be dragging (it is what they call moving onto the next job in the Union Electrician lingo) December 2nd. We have planned to go get our things from storage in Georgia the day after Thanksgiving which will be quite the drive to and from plus all the loading & unloading so I will be mostly unavailable on November 24th – November 26th. The drive alone will be 9 and a half hour drive ONE WAY plus we will probably have our doggies so quite a number of potty stops. Then it is a 10 and a half hour drive back but to our new place then a 2 hour drive back to the hotel. It’s gonna be an exhausting weekend.

That is all the updates, for now. Will be sure to keep you posted. Sorry forgot to put the pricing list hehe….here is that info:

REGULAR STREAM PLANS:
https://gyazo.com/bff79659f7f306ab14787aa8f9172e18

UNMETERED STREAM PLAN (by request only):
https://gyazo.com/be4a4c68ab465bcad26c674dcbe03b27

NEW VIP LICENSE PURCHASE:
https://gyazo.com/3dfed3d2d68eb4b556babd0edb31715a

VIP LICENSE REACTIVATIONS:
https://gyazo.com/da671d6af5e77e1e798fdec39e124e63

Thank you,
LustyLexxi Larimore

General Post, Updates

A few updates

Hiya! I just wanted to keep everyone posted.

1: I ordered a server on the 4th to test their servers/network, etc. I am still awaiting on a working server.  (it’s been 3 days since their last reply & 1 day since my asking for an update…not looking great just fyi)

2: In light of #1, I may have to renew at our current datacenter even though I don’t really want to after how they are handling customers who have servers that are End Of Life and no longer supporting the management I had on mine. Not to mention the lack of help in moving to comparable servers by them, like none. Seriously.

3: I cannot continue the same pricing. Seriously. Servers are expensive and are NOT what they use to be. I’ve been paying out of pocket for a long time as I explained this last time I mentioned (& changed) pricing. I shouldn’t have to do that with a business. I should be able to pay the bills to keep the lights on with the funds earned via sales/renewals, hire customer service reps, and be able to take care of bills in my RL just like everyone does when they work a job. That is how businesses and having a job works. I lost a lot of customers when I changed the pricing last time so I do kind of expect the same to happen. The new pricing will be put into place on November 17th, 2023.

4: I am moving the office to smaller land. Once I have moved, the updated landmark will always be in my 1st pick tab on my profile. We should be all moved in by November 17th, 2023.

5: I am getting ready to move in RL too. We were approved for a 1 year lease which is 2 and a half hours away from where we are currently. Our lease begins on November 13th. Not entirely sure when we are moving in because my husband is still working at this location so once I know, I will let you all know.

If I have any further updates, I will let you all know. If you have any questions, etc please feel free to reach out.

Thank you,
LustyLexxi Larimore

DATACENTER MOVE UPDATES, General Post, Migration Update, Updates

Moving Datacenters

Hello.

We will have to move datacenters by January 31st, 2024. By “have to”…we have no choice. After just shy of 10 (TEN) years with this datacenter….we received an email to which opened a ticket automatically by their system. I replied…there was a small exchange. I had to double reply as there was no response from them for 6 DAYS! Imagine if I were to leave you as a customer on read for 6 days only to reply with the response they left me…no help whatsoever. Imagine how upset you’d be…that is me, right now. I have been very angry over this.

I am so sorry this has to happen. I am looking for us a new place to call home that will be reliable. Once I find some options to try (and have the funds for), I will get into our Beta discord to give people access. This, by the way, will cost me to find a new home because servers are not free to just test (that’d be great lol) and I have to also pay for the software to put onto the servers which also isn’t free so please bear with me as my husband will be trying to help with footing the bill to help us out.

All updates will be posted here so please keep an eye out.

 

VIDEO OF DATACENTER CONVERSATION:

Thank you for understanding. –Lexxi

Expired Sales, General Post

Halloween Special – Hostcrate 2023

— Renew X, Get X FREE — Halloween Special – Hostcrate 2023

Hey! Hi! Hello! 🙂 Hope you are doing well. It’s been a minute since I have had a special running. Although I am still grieving from the loss of our furbaby boy, Blitz on October 2nd, I want to bring some sort of joy with some savings of L$ on your stream(s). With Halloween being one of my favorite holidays why not do that for this Halloween.

Renew X, get X free. Replace the X with either a week, 2 weeks, 3 weeks, a month, 12 weeks, etc. Whichever you decide. For every week you renew, you’ll get 1 week free. There is no limit but this special will expire on November 4th, 2023.  This is for new or current customers. New customers *must* purchase a stream at regular pricing then they can renew with this special thereafter.

So to sum it up: If you want to renew only 1 week, you’ll get 1 week FREE. If you want to renew 1 year which is 52 weeks, you’ll get 1 year (52 weeks) free. To make it easier on me for math reasons, will go by weeks.

Please fill out this form completely with the required fields as incomplete responses will result in NOT redeeming the special & will be trashed so be sure. If you need reassurance yours is all good please feel free to ask me, LustyLexxi Larimore. Some fields not required so feel free to not reply if you don’t want to.
 
**This special is subject to be changed, updated, modified, etc at anytime at the discretion of the owner of Hostcrate.