Browsing Category

General Post

General Post, Maintenance Notices

Resolved: Network Issues

Resolved: Network Issues
Fri, Apr 12 2019 4:07:45 PM PDT

Resolved: The datacenter replied to inform me the issue should be resolved. You may need to give your stream a little kick with a quick restart for a refresh but the issues should be all clear now.

Thank you for your patience & understanding!
–LustyLexxi Larimore

General Post, Maintenance Notices

New Server Ordered

New Server Ordered
Fri, Apr 12 2019 3:59:29 AM PDT

I have ordered a new server so I will need beta testers to give the server a test run before I create streams on it to make sure it is up to my standards. If you’d like to be apart of the Beta Testers of the new server, add yourself to the group:

secondlife:///app/group/880afddf-f4ef-8546-95e0-463237f2d11f/about

You’ll be messaged once the server is live with stream details sent to you via notecard to test.

Out of Second Life customers, contact us on Live Chat at www.hostcrate.stream informing us you’re interested in joining the beta test.

Thank you
Hostcrate Team

General Post, Maintenance Notices

Friendly Reminder: Scheduled Reboot

Hiya!

This is a friendly reminder that a reboot of our servers will be performed between 3am-6am slt (6am-9am EST) on April 2nd, 2019.

If you have premium support your stream will be started for you. If you don’t, you’ll have to start your stream using your control panel details you received when you rented from us.

Tutorial: https://m.youtube.com/watch?v=8YJn6-wKKRQ

Thank you

General Post

New Staff: Welcome Them!

New Staff: Welcome Them!
Mon, Mar 25 2019 1:38:34 PM PDT

We now have 3 new staff members! Take it easy on them, they are in training 🙂 Be sure to give them a warm welcome!

Mysticq Resident
FyreFeori Resident
deadmanjustin Resident

Thank you,
LustyLexxi Larimore

General Post, Maintenance Notices

Hostcrate Has Moved!!

Hostcrate Has Moved!!
Tue, Mar 19 2019 1:19:31 AM PDT

We have moved to a new location! All rental boxes have been put at the new place. I’m still working on making them nice & neat so bare with me. You can click on any of the kiosk to pay rent or find your box by clicking browse from the menu then “My Rentals” from the page that opens in your web browser.

SL URL: http://maps.secondlife.com/secondlife/Lawton/128/127/47

–LustyLexxi Larimore

General Post, Maintenance Notices

UPDATE: Unscheduled Reboot: Changes & Official Announcements

Hi There!

First, I’m sorry for the unscheduled reboot. More than a handful of customers were complaining of skipping and the server load was high so a reboot was performed. This notice is IMPORTANT! Don’t skim it – read it.

 

UPDATE: These changes will NO LONGER take effect. After many people made it quite clear they were not happy campers about this, I’m listening and not changing to these bit rates. I will update the packages server side and you’ll have to restart your radio for changes to take effect … (unless you want another server reboot 😉 ). I’m sorry for the confusion. I REALLY try to accommodate everyone to make everyone happy. Just know that I will be enforcing bit rate abuse so please DON’T stream higher than what you are allowed to..Including the music files you are streaming…it could affect other customers who are on the same server as you by spiking the server load & resources. Thank you for those who were polite in expressing how they felt and understanding I was just trying to eliminate any potential issues.

 ̶C̶h̶a̶n̶g̶e̶s̶ ̶t̶o̶ ̶B̶u̶d̶g̶e̶t̶ ̶&̶ ̶B̶a̶s̶i̶c̶ ̶s̶t̶r̶e̶a̶m̶s̶:̶ ̶S̶i̶g̶n̶a̶g̶e̶ ̶w̶i̶l̶l̶ ̶b̶e̶ ̶u̶p̶d̶a̶t̶e̶d̶ ̶a̶s̶a̶p̶.̶
̶
̶ ̶ ̶ ̶ ̶-̶B̶u̶d̶g̶e̶t̶ ̶s̶t̶r̶e̶a̶m̶s̶ ̶w̶i̶l̶l̶ ̶n̶o̶w̶ ̶h̶a̶v̶e̶ ̶a̶ ̶b̶i̶t̶ ̶r̶a̶t̶e̶ ̶l̶i̶m̶i̶t̶ ̶o̶f̶ ̶6̶4̶k̶b̶p̶s̶.̶ ̶P̶r̶i̶c̶i̶n̶g̶ ̶w̶i̶l̶l̶ ̶b̶e̶ ̶t̶h̶e̶ ̶s̶a̶m̶e̶.̶
̶ ̶ ̶ ̶ ̶-̶B̶a̶s̶i̶c̶ ̶s̶t̶r̶e̶a̶m̶s̶ ̶w̶i̶l̶l̶ ̶n̶o̶w̶ ̶h̶a̶v̶e̶ ̶a̶ ̶b̶i̶t̶ ̶r̶a̶t̶e̶ ̶l̶i̶m̶i̶t̶ ̶o̶f̶ ̶9̶6̶k̶b̶p̶s̶.̶ ̶P̶r̶i̶c̶i̶n̶g̶ ̶w̶i̶l̶l̶ ̶b̶e̶ ̶t̶h̶e̶ ̶s̶a̶m̶e̶.̶

If you are caught streaming HIGHER than those limits, your radio will be turned OFF automatically by the software. The software developers said they fixed that issue so we’re reactivating that option. This INCLUDES if your music file is set to higher bit rates than allowed so *check your files* before you stream them. You can use google on how to do that.

Violations of our policies will NO LONGER be tolerated. There is no excuse for you to be rude to any staff members or to other customers. I will personally terminate accounts WITHOUT REFUND for any violations of our terms of service and any other of our policies.

CHECK OUR POLICIES SO YOU DON’T VIOLATE THEM! They are getting an update very soon and will be posted in multiple places at the store linking to a direct webpage with ALL the details. Read them, seriously.

Office is moving to a new, bigger location. I’m currently moving boxes over to the new place. If the area where yours was is empty, there will be a kiosk for you to use to either find your rental OR pay right there at the kiosk.

As soon as I can squeeze in the time, I will create a few video tutorials on how to navigate the new office. An update to the how to turn your stream online and so on. Bare with me…I’m only one person and I can only do so much at once which is why I’m hiring. I’ll be squeezing in interviews into my days as soon as I can.

CHECK NOTICES! I post in MANY different places so people have options to be informed. I’m exhausted so please, check group notices/facebook/this website. I will be starting to use INSTAGRAM STORIES as an option too so follow us there.

Thank you,
LustyLexxi Larimore

General Post

Saganna Resident: No Longer Works At Hostcrate

Saganna Resident: No Longer Works At Hostcrate
Thu, Mar 14 2019 7:00:42 PM PDT

I regret to inform everyone that Saganna Resident, our former manager, no longer works at Hostcrate so please don’t contact her for assistance! She is still very much like family to me so please respect her.

Thank you for understanding.

General Post

Heads Up: Terminations

Heads Up: Terminations
Fri, Mar 08 2019 2:58:38 PM PST

I’m doing stream terminations in about an hour so if you are overdue, you risk losing your stream as there is NO GRACE PERIOD for inworld streams. We don’t reopen terminated accounts UNLESS they are lifetime licenses.

Ride: Viale Vibrante (51,41,24)

Remember: This is a courtesy message since I’ve been out sick. We don’t typically send notifications. It is your responsibility to keep track of your rental box(es) and payments.

Thank you,
LustyLexxi Larimore

General Post

Im sick, Forgive Me

Hi everyone,

I am currently fighting off a cold so I’m not going to be able to do everything that I have to do this week. I’m taking medicine (dayquil/nyquil) so hopefully I’m better soon. Until then Licenses, custom URLs, promotional items will be on hold until I’m well. I apologize and appreciate your understanding and patience. I’m only sending this notice here because I’m just too sick to set up my laptop so sending it with my phone and just don’t have the strength to send it everywhere else so please pass on the message if someone asks in group or otherwise.

Thank you,

LustyLexxi Larimore

General Post, Maintenance Notices

Late Server Reboot – Reboot Successful

Reboot Successful
Thu, Feb 21 2019 3:14:59 AM PST

The server reboot has finished. You can now log into your control panel & click start. If you have premium support, your stream will be started for you.

Thank you
LustyLexxi Larimore

 

Late Server Reboot
Thu, Feb 21 2019 1:23:34 AM PST

We will be doing a late server reboot that was suppose to be done yesterday but I honestly didn’t realize it so I apologize. It will begin between 3AM – 6AM SLT — More likely to happen at 3AM to be honest so in an hour and a half. I will send notice once it has been completed.

Thank you for understanding,
LustyLexxi Larimore