Expired Sales

FRIDAY SURPRISE SALE!

FRIDAY SURPRISE SALE!
Fri, Feb 15 2019 11:10:52 AM PST

Today only, you will be able to renew 1 week & get 1 week free. The only limit is up to 1 year in total on your rental box. No form to fill out! You can just renew your box, 1 week at a time & get the bonus. Make sure to allow each transaction to process before doing another or it won’t go through. Any account. New or existing customers. RL customers must contact me to redeem. Ends at 11:59PM SLT.

Ride: http://maps.secondlife.com/secondlife/Viale%20Vibrante/78/41/23

Thank you
LustyLexxi Larimore

February 15, 2019 by
General Post

My 33rd Birthday YAY!

Hiya!

On February 18th, I’m turning 33 in real life – Yep, it’s my real birthday YAY! I most likely won’t be online that day but if you’d like to send messages so I get them, I made a message form so I don’t miss anything as I did the past few years. There is NO OBLIGATION to send me anything but the options are there if you want to only for those who has asked me in the past.

Send a message: https://goo.gl/forms/9bsZcYKBobYuLKrX2

Send a SL tip using the big cupcake tip jar inworld at the office (SL URL)

Send a rl tip via paypal or a gift card: lusty.lexxi@gmail.com

Again, no obligations. I’m only posting this for those who have asked me last year as I was quite overwhelmed so this would be easier for me to handle lol.

Thank you to everyone in advance. I may take a few days off but I will keep an eye on everything as I always do and will hop on if I necessary.

–LustyLexxi Larimore

February 14, 2019 by
Expired Sales

Valentine’s Deals – Through Feb 22nd, 2019

All these sales end on February 22nd, 2019.

To redeem any sale, fill out the redemption form by clicking here.
Incomplete forms or those that didn’t follow instructions will be removed.
**Never pay your rental box or vendors until you’ve been contacted as no refunds or credit for the sale will be given!**

None of the offers can be combined.

  1. Purchase an owned lifetime license, get 1 for friend free (limited to 3) (see below for further details)
  2. Buy 1 lifetime license, get 1 free for a friend
  3. Renew for 1 month, renew for a friend free 1 month
  4. Purchase premium support (any plan option), get the equal for a friend. Seriously the last offer for premium.

OWNED lifetime license = basic support included for the life of Hostcrate with no renewal fee locked in.  Plan is our RL Lifetime License 5gb plan (1,000 listeners, 5gb of space, up to 128kbps) for $249.00 (L$67176)  one time, ever with NO renewal fee.. You can get premium support for only $1.00/month ($12/year) optional locked in price.

February 13, 2019 by
Expired Sales

Sales of the week: February 3rd – February 10th 2019 [Updated 2/6/19]

Here are all of sales for the week. Includes a sale on premium support to which will be the last sale for the current pricing before it increases. All these sales end on February 10th, 2019. To redeem any sale, fill out the redemption form by clicking here. Incomplete forms or those that didn’t follow instructions will be removed. Please, follow the instructions. **Never pay your rental box or vendors until you’ve been contacted. No refunds or credit for the sale will be given!**

  1. Purchase/renew the premium support 6 month option (L$900), get 6 months for free AND lock in the price for as long as you never go in overdue status. Can be combined except #2.
  2. Purchase/Renew the premium support 6 month option in USD (L$3.33/6 months), get 6 months free, lock in the price for as long as you never go in overdue status (continue to pay in USD), AND get 1 month free on your stream too!! Can be combined except #1.
  3. Club & Radio customers renew for 1 year, get 6 months FREE!
  4. Convert to a real life stream for 50% off our prices. Locked in pricing as long as you don’t go in overdue status. You’ll also get premium support for FREE ($60 USD yearly savings). Converting to USD keeps us in business. See our pricing here. Cannot be combined.
  5. Bring a friend to buy a stream & get 6 months free on your stream! Must be a new customer.
  6. First ever offer: Get an OWNED lifetime license, basic support included for the life of Hostcrate with no renewal fee locked in, get premium support for only $1.00/month ($12/year) optional locked in price. Plan is our RL Lifetime License 5gb plan (1,000 listeners, 5gb of space, up to 128kbps) for $249.00 (L$67176)  one time, ever. Limited to 3 customers only. May never be offered again so be sure to take advantage. Cannot be combined.
  7. Purchase an adboard at the office & get a free adspace of your choice on our news website (except lifetime option).
  8. BOGO is back per a LOT of request. Purchase/renew 1 month, get 1 free, limited to 2 months only. **DO NOT PAY YOUR RENTAL BOX UNTIL YOU’VE BEEN CONTACTED TO DO SO – NO REFUNDS WILL BE GRANTED & I WILL NOT GIVE YOU THE SALE CREDIT EITHER** This will be a sale that I post often any longer so be sure to take advantage while you can. Cannot be combined.
  9. BOGO SUPER DUPER DEAL: Purchase/Renew for 3 years, get 3 years FREE! Any plan. **DO NOT PAY YOUR RENTAL BOX UNTIL YOU’VE BEEN CONTACTED TO DO SO – NO REFUNDS WILL BE GRANTED & I WILL NOT GIVE YOU THE SALE CREDIT EITHER** Can be combined with #1 & #2 only.

That’s all of our deals for this week. Check for more after these expire on February 10th if there was no deals you’d like to redeem.

Thank you.

 

February 3, 2019 by
Maintenance Notices

Finished Scheduled Reboot – Sat, Feb 02 2019

Finished Scheduled Reboot
Sat, Feb 02 2019 3:10:51 AM PST

The scheduled reboot has been completed. Don’t forget to log into your control panel and click the start button. If you have premium support, your stream will be started for you.

Video Tutorial on how to start your stream: https://www.youtube.com/watch?v=8YJn6-wKKRQ

Next scheduled reboot: February 20th, 2019

Thank you
LustyLexxi Larimore

February 2, 2019 by
Maintenance Notices

Scheduled Reboot In Progress

Scheduled Reboot In Progress
Sat, Feb 02 2019 3:05:01 AM PST

Please stand by as I do the reboot as scheduled. I will send out another notice once it has completed.

Thank you
LustyLexxi Larimore

February 2, 2019 by
General Post, Maintenance Notices

Hi, hello, How are you? Update from Lexxi

Hiya,

I hope that everyone is doing well. I’m writing this to let y’all know I am ok. I appreciate all the support and love that you have shown. I am working my way back to being fully back. I am still grieving the loss of my mom … It has been nearly a month (Feb 5th). I’m very much working through it as much as I can. I still cry daily because I really miss my mom as we were really close. She was my best friend and I miss her every damn day. My apologies for my lack of being around but this has been very tough so I’m very sorry. I’m working on catching up on everything, I promise.

I am trying my best to get back. You’ll see me on and off doing work as much as I can. It may take me a long time to get back to “normal” but I’m trying the best that I can.

I will be going through applications today and throughout the week. I need dedicated, caring, and loyal reps working at Hostcrate so please if that isn’t you, don’t apply. If you filled out an application completely, you’ll hear from me by the end of this week. If you didn’t fill out the application in full then you won’t hear from me because I need those who can also follow instructions.

There will be a reboot on February 2nd, 2019 between 3AM – 6AM slt – I’ve set the alarm for this to make sure. If you have premium support, your stream will be started for you. If not, you’ll have to log into your control panel and click start. Here is a video tutorial.

Remember, if you need any help with your account with us at all please don’t hesitate to get in contact with us using our live chat/ticket system. If no one is available, it will create a ticket for us to reply to using the email you leave. Never, ever be afraid to get in contact with us as that is what we are here for! That is the reason we removed the support bot ticket system because it was unreliable so now we won’t miss any chats/tickets. You can go directly by clicking here or go to our website at www.hostcrate.stream and click the blue chat at the bottom right corner (screen shot)!

I just thought I would give you an update to let you know what’s going on.

Thank you all again,
–LustyLexxi Larimore (sl username)
aka Misty (me in rl)

Our Merch: https://goo.gl/svJ66n

January 30, 2019 by
General Post

Update: Live Chat/Ticket Support

We will NO LONGER use the bot for tickets as they we getting lost and staff were not getting them as they should have been. We now will be using our live chat/ticket support feature which is now available. To access it you can go to https://www.hostcrate.stream/ and hit button on the bottom right hand corner (screen shot). If we’re offline, you can leave us a message & we will respond within 24 hours given you either leave your email or SL username but NO DISPLAY NAMES as we cannot look up your display name, obviously. You can also click any support sign at the office (screen shot) to be taken straight to the chat/ticket support page.

Alternatively, you can also use the following emails to have a ticket created for you to which we will reply to within 24 hours: Got a sales related question submit to sales@hostcrate.stream or for any support related inquiries submit to support@hostcrate.stream. For billing related inquiries, submit to billing@hostcrate.stream

This live chat/support ticket system will be used for real life customers as well. If you pay in US Dollars for your streaming services with us, you will be able to access this option in your customer account portal. It will say “Live Chat”. If you need help finding it just let us know and we can walk you through it.

We hope that this will help to streamline support and provide better assistance to those who are in need of help with their accounts or have any sales related questions.

Note: We are currently hiring experienced DJ’s for customer support reps. Submit your application here.

Questions/issues? Let me know!

January 24, 2019 by
General Post

IMPROVED SUPPORT: Live Chat & Ticket System

Over the next two weeks, I will be working to offer a better way for everyone to get support. The current ticket system through our bot isn’t doing the job and we’re missing tickets which is unacceptable. With this, I have to train staff on how to use the new system so bare with me. I will announce it as soon as we are ready with it.

This goes for customers who pay for services in US Dollars as well. This will help everyone all around.

Thank you

January 21, 2019 by
General Post, Maintenance Notices

Update: My Absence & Maintenance

Hello. In case you were unaware, I’m currently going through a very difficult time right now as my mom passed away unexpectedly on Jan. 5th so I’m taking care of her arrangements and my family so I’m unable at this time to take on everything with Hostcrate. My staff is doing all they can to help. I do hop on to check on things, make sure IMs dont cap & that the bills are paid & server is on but my family IS my priority so I apologize in advance about any delays in my replies. I will return full time when my real life has went back to normal (as normal as it could be, without my mom).

Note: We did an emergency reboot on January 13th, 2019 so the next reboot will be on February 2nd, 2019. The time may be different given my circumstances at home so bare with me on that. I will try to announce a time frame in advance but forgive me if I don’t give a proper heads up.

 

Thank you for understanding.

January 18, 2019 by