Stream not working? CONTACT ME!
Fri, Jul 05 2019 10:50:38 AM PDT
If your stream isn’t working please contact me so that I can fix it for you. Some accounts seem to have corrupted when they migrated to the new server so that is the reason they may not appear to work. Don’t panic please just contact me directly & I’ll fix it for you. I don’t know it is broken unless you contact me!
email: misty [at] hostcrate.stream
Skype ID: lexxi [at] hostcrate.com
Via Live Chat on this page you can leave a message or start a chat with me if I am at my computer
MIGRATION COMPLETED: GOOD TO GO!
UPDATED: 3:18PM EST (+3 SLT) JULY 2nd, 2019
After a few snags in the process, the migration was successfully completed! The software developers fixed the issues that we were having for us! You should be able to stream now as all accounts have been turned online BUT be sure to test your control panel login just in case (don’t copy/paste, type it in please)
Thank you ALL for your patience with this unexpectedly long process! I’m very thankful and grateful to each of you for your understanding with this process.
IF you run into an issue please contact us to let us know asap so we can troubleshoot it just in case.
P.S.: This is exactly why notices are important so please check them. Subscribe to the inworld notice board, follow all of our social media pages, subscribe & bookmark this website so you can always be informed. We do our very best to keep you up to date with everything.
Thank you again from the bottom of my stressed out little heart lol!
Update for IP ending in 14 (7/2/2019):
UPDATE 12:52PM EST (+3 SLT) 7/2/2019:
Need a backup? We got you!
Tue, Jul 02 2019 9:48:48 AM PDT
Kal & I have opened up rental boxes for our budget plan. Here is a direct landmark: Lawton (177,129,47)
I will be continuing with the opening up of rental boxes so if there aren’t any, just be patient as I can only open one at a time 🙂
Thank you again for your patience & understanding!
Hello. Thank you all for reporting the issues. I have reported everything over to the software developers. They should be able to fix the issues that have raised from the migration. I am now just awaiting a reply from them. I will report back as soon as I know more. There is NO ETA on when everything will be fixed but I will keep you all posted. I very much appreciate your patience and understanding.
*̶*̶U̶P̶D̶A̶T̶E̶:̶ ̶T̶H̶E̶ ̶T̶E̶M̶P̶O̶R̶A̶R̶Y̶ ̶F̶I̶X̶ ̶I̶S̶N̶’̶T̶ ̶W̶O̶R̶K̶I̶N̶G̶ ̶F̶O̶R̶ ̶E̶V̶E̶R̶Y̶O̶N̶E̶ ̶-̶ ̶N̶O̶T̶ ̶S̶U̶R̶E̶ ̶W̶H̶Y̶ ̶B̶U̶T̶ ̶I̶F̶ ̶I̶T̶ ̶W̶O̶R̶K̶S̶ ̶F̶O̶R̶ ̶Y̶O̶U̶,̶ ̶F̶E̶E̶L̶ ̶F̶R̶E̶E̶ ̶T̶O̶ ̶C̶O̶N̶T̶I̶N̶U̶E̶.̶ ̶I̶F̶ ̶I̶T̶ ̶D̶O̶E̶S̶N̶’̶T̶.̶ ̶I̶’̶M̶ ̶S̶O̶R̶R̶Y̶ ̶I̶ ̶H̶A̶V̶E̶ ̶T̶O̶ ̶W̶A̶I̶T̶ ̶U̶N̶T̶I̶L̶ ̶T̶H̶E̶Y̶ ̶F̶I̶X̶ ̶I̶T̶ ̶A̶L̶L̶.̶
T̶E̶M̶P̶O̶R̶A̶R̶Y̶ ̶F̶I̶X̶ ̶I̶S̶ ̶Y̶O̶U̶ ̶C̶A̶N̶ ̶U̶S̶E̶ ̶T̶H̶E̶ ̶I̶P̶ ̶A̶D̶D̶R̶E̶S̶S̶ ̶1̶0̶8̶.̶6̶1̶.̶1̶5̶4̶.̶1̶4̶6̶ ̶A̶N̶D̶ ̶B̶E̶ ̶A̶B̶L̶E̶ ̶T̶O̶ ̶S̶T̶R̶E̶A̶M̶ ̶I̶N̶ ̶T̶H̶E̶ ̶M̶E̶A̶N̶ ̶T̶I̶M̶E̶ ̶A̶S̶ ̶T̶H̶E̶ ̶D̶A̶T̶A̶C̶E̶N̶T̶E̶R̶ ̶W̶I̶L̶L̶ ̶B̶E̶ ̶K̶E̶E̶P̶I̶N̶G̶ ̶T̶H̶I̶S̶ ̶S̶E̶R̶V̶E̶R̶ ̶O̶N̶L̶I̶N̶E̶ ̶J̶U̶S̶T̶ ̶I̶N̶ ̶C̶A̶S̶E̶ ̶F̶O̶R̶ ̶T̶H̶E̶ ̶N̶E̶X̶T̶ ̶W̶E̶E̶K̶ ̶(̶I̶ ̶m̶a̶y̶ ̶r̶e̶q̶u̶e̶s̶t̶ ̶a̶n̶ ̶e̶x̶t̶e̶n̶s̶i̶o̶n̶ ̶g̶i̶v̶e̶n̶ ̶t̶h̶e̶ ̶c̶i̶r̶c̶u̶m̶s̶t̶a̶n̶c̶e̶,̶ ̶w̶i̶l̶l̶ ̶p̶o̶s̶t̶ ̶i̶f̶ ̶t̶h̶e̶y̶ ̶a̶g̶r̶e̶e̶ ̶t̶o̶ ̶l̶o̶n̶g̶e̶r̶ ̶t̶h̶a̶n̶ ̶a̶ ̶w̶e̶e̶k̶)̶
Migration Update: 7/1/2019
The software developers have successfully transferred all of the streams onto the new server. The next (and what should be) the final phase of the migration will be starting soon which is the swapping of the IPs so we will be able to keep the same IP addresses that we were using so nothing changes with that making it where you guys DON’T have to update that, along with updating the host name, and any other changes/updates that are necessary to complete the migration. As informed before, there may be downtime during this process so you.may need to switch to another stream if the server goes down or streams stop functioning during this process. There is NO ETA on long this will take so please stay tuned for an update.
I GREATLY APOLOGIZE for the long inconvenience. ALL of us at Hostcrate really appreciate your understanding and patience during the unexpectedly long process.
What’s taking so long? Update!
Updated: 6/28/2019 @ 6:29AM EST (+3 SLT)
Phase 1 of the transfer (moving the internal accounts) was completed soon after the transfer process had begun. However, moving onto Phase 2 has hit a bit of trouble and that is the reason why it has been taking so long.
The transfer all option from the software that we use is not performing the function as we had expected. After many, many days of trying but failing, I had to reach out to the developers of the software that we use for the streams to find out what the issue was and to have it resolved. This is where we are at right now. The datacenter has given us all the time we need to be able to figure this out and get these accounts moved over to the new server (which I’m very thankful for).
Currently, we are awaiting for the software developers to log into, fix the issue, and begin the transfer for us as they offered so kindly to do. That is what is going on. I greatly apologize that this has been taking so long – it was NOT planned to take this much time but thankfully the wonderful datacenter that we use is very understanding and has done everything to help us get this migration all done.
I will update this post again once we know anything further. Thank you again for the patience and understanding that you all have had with us during this time. This migration will be worth the wait for sure as I took a peek at the server information and the processor is MUCH, MUCH faster so pretty excited about the increase performance of the new server already 🙂 Stay tuned for further updates/details.
Again, thank you.
The next phase of the server transfer may affect streams as we had said, you may need to switch to a backup. Thank you.
6.21.2019 post at 8:45AM est (+3 slt)
Update: Server Migration
They are about to begin phase 2 of the server Migration. Downtime may be experienced during this time. Thank you all for your patience during this. It is greatly appreciated!!!
Posted Update: June 19th, 2019 @ 2:20PM Est (+3 SLT)
Update: The datacenter is in progress of doing the transfer to the new server. Please stand by as we will send another notice when this has finished. Thank you for your patience and understanding. It is greatly appreciated.
Posted 6/18/2019 @ 11:11AM Est (+3 slt)
We have an update for you. The datacenter will be switching us to a new server altogether. What does this mean? Simply put: The server with IP address ending in 147 was outdated so the datacenter is moving us over to a new, updated server at no cost to us which should give us better performance all around! The IP addresses shouldn’t change as they have it stated in the quote to utilize the same addresses. I will be proceeding with this TOMORROW Tuesday, June 18th, 2019 starting as soon as they can which will give you some time to find a backup if you don’t have one already as there will be downtime that we can’t avoid until we are fully migrated over.
Thank you for understanding & your patience.
Posted Update On 6/17/2019
[Original Post 6/12/2019 ]
This post is to inform everyone that server ending in 147 will be updating its operating system very soon. This process requires setting up a replacement server so I’m already working with the datacenter on that as I have to migrate accounts and packages over to the temp server, have our server upgraded to the new operating system then migrate accounts and packages right back onto our server. There is no way around it unfortunately. The migration shouldn’t take very long – a few hours. BUT just in case of an incident, be sure to have a backup stream in line.
Those on server ending in 242 will NOT be affected as this server is already up to date.
We will keep you updated via this post as to when this begins. As of this writing, I am going back & forth to get things in the background all setup before we do this. We have put this post as sticky to be at the top so you can easily check for updates.
Thank you for your patience and understanding!