Hiya!
This is a friendly reminder that a reboot of our servers will be performed between 3am-6am slt (6am-9am EST) on April 2nd, 2019.
If you have premium support your stream will be started for you. If you don’t, you’ll have to start your stream using your control panel details you received when you rented from us.
Tutorial: https://m.youtube.com/watch?v=8YJn6-wKKRQ
Thank you
Hostcrate Has Moved!!
Tue, Mar 19 2019 1:19:31 AM PDT
We have moved to a new location! All rental boxes have been put at the new place. I’m still working on making them nice & neat so bare with me. You can click on any of the kiosk to pay rent or find your box by clicking browse from the menu then “My Rentals” from the page that opens in your web browser.
SL URL: http://maps.secondlife.com/secondlife/Lawton/128/127/47
–LustyLexxi Larimore
Hi There!
First, I’m sorry for the unscheduled reboot. More than a handful of customers were complaining of skipping and the server load was high so a reboot was performed. This notice is IMPORTANT! Don’t skim it – read it.
UPDATE: These changes will NO LONGER take effect. After many people made it quite clear they were not happy campers about this, I’m listening and not changing to these bit rates. I will update the packages server side and you’ll have to restart your radio for changes to take effect … (unless you want another server reboot 😉 ). I’m sorry for the confusion. I REALLY try to accommodate everyone to make everyone happy. Just know that I will be enforcing bit rate abuse so please DON’T stream higher than what you are allowed to..Including the music files you are streaming…it could affect other customers who are on the same server as you by spiking the server load & resources. Thank you for those who were polite in expressing how they felt and understanding I was just trying to eliminate any potential issues.
̶C̶h̶a̶n̶g̶e̶s̶ ̶t̶o̶ ̶B̶u̶d̶g̶e̶t̶ ̶&̶ ̶B̶a̶s̶i̶c̶ ̶s̶t̶r̶e̶a̶m̶s̶:̶ ̶S̶i̶g̶n̶a̶g̶e̶ ̶w̶i̶l̶l̶ ̶b̶e̶ ̶u̶p̶d̶a̶t̶e̶d̶ ̶a̶s̶a̶p̶.̶
̶
̶ ̶ ̶ ̶ ̶-̶B̶u̶d̶g̶e̶t̶ ̶s̶t̶r̶e̶a̶m̶s̶ ̶w̶i̶l̶l̶ ̶n̶o̶w̶ ̶h̶a̶v̶e̶ ̶a̶ ̶b̶i̶t̶ ̶r̶a̶t̶e̶ ̶l̶i̶m̶i̶t̶ ̶o̶f̶ ̶6̶4̶k̶b̶p̶s̶.̶ ̶P̶r̶i̶c̶i̶n̶g̶ ̶w̶i̶l̶l̶ ̶b̶e̶ ̶t̶h̶e̶ ̶s̶a̶m̶e̶.̶
̶ ̶ ̶ ̶ ̶-̶B̶a̶s̶i̶c̶ ̶s̶t̶r̶e̶a̶m̶s̶ ̶w̶i̶l̶l̶ ̶n̶o̶w̶ ̶h̶a̶v̶e̶ ̶a̶ ̶b̶i̶t̶ ̶r̶a̶t̶e̶ ̶l̶i̶m̶i̶t̶ ̶o̶f̶ ̶9̶6̶k̶b̶p̶s̶.̶ ̶P̶r̶i̶c̶i̶n̶g̶ ̶w̶i̶l̶l̶ ̶b̶e̶ ̶t̶h̶e̶ ̶s̶a̶m̶e̶.̶
If you are caught streaming HIGHER than those limits, your radio will be turned OFF automatically by the software. The software developers said they fixed that issue so we’re reactivating that option. This INCLUDES if your music file is set to higher bit rates than allowed so *check your files* before you stream them. You can use google on how to do that.
Violations of our policies will NO LONGER be tolerated. There is no excuse for you to be rude to any staff members or to other customers. I will personally terminate accounts WITHOUT REFUND for any violations of our terms of service and any other of our policies.
CHECK OUR POLICIES SO YOU DON’T VIOLATE THEM! They are getting an update very soon and will be posted in multiple places at the store linking to a direct webpage with ALL the details. Read them, seriously.
Office is moving to a new, bigger location. I’m currently moving boxes over to the new place. If the area where yours was is empty, there will be a kiosk for you to use to either find your rental OR pay right there at the kiosk.
As soon as I can squeeze in the time, I will create a few video tutorials on how to navigate the new office. An update to the how to turn your stream online and so on. Bare with me…I’m only one person and I can only do so much at once which is why I’m hiring. I’ll be squeezing in interviews into my days as soon as I can.
CHECK NOTICES! I post in MANY different places so people have options to be informed. I’m exhausted so please, check group notices/facebook/this website. I will be starting to use INSTAGRAM STORIES as an option too so follow us there.
Thank you,
LustyLexxi Larimore
In about 25 minutes we will be doing an unscheduled server reboot. I’m sorry for any inconvenience this may cause.
Thank you for understanding.
-Lexxi
Finished Reboot
Sun, Mar 03 2019 11:29:14 AM PST
The reboot has been completed. Go turn your stream online from your control panel. TYPE IN your information or you’ll get IP ban. If you have premium support, I’m turning your stream online now.
Thank you
LustyLexxi Larimore
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̶I̶’̶m̶ ̶d̶o̶i̶n̶g̶ ̶a̶ ̶f̶o̶r̶c̶e̶f̶u̶l̶ ̶r̶e̶b̶o̶o̶t̶.̶ ̶T̶h̶i̶s̶ ̶m̶a̶y̶ ̶t̶a̶k̶e̶ ̶a̶n̶y̶w̶h̶e̶r̶e̶ ̶f̶r̶o̶m̶ ̶5̶ ̶m̶i̶n̶u̶t̶e̶s̶ ̶t̶o̶ ̶3̶0̶ ̶m̶i̶n̶u̶t̶e̶s̶,̶ ̶i̶t̶ ̶j̶u̶s̶t̶ ̶d̶e̶p̶e̶n̶d̶s̶.̶ ̶I̶ ̶r̶e̶c̶e̶i̶v̶e̶d̶ ̶n̶u̶m̶e̶r̶o̶u̶s̶ ̶m̶e̶s̶s̶a̶g̶e̶s̶ ̶a̶b̶o̶u̶t̶ ̶p̶e̶o̶p̶l̶e̶ ̶h̶a̶v̶i̶n̶g̶ ̶i̶s̶s̶u̶e̶s̶ ̶s̶o̶ ̶I̶’̶m̶ ̶d̶o̶i̶n̶g̶ ̶a̶n̶ ̶u̶n̶s̶c̶h̶e̶d̶u̶l̶e̶d̶ ̶r̶e̶b̶o̶o̶t̶ ̶(̶w̶e̶ ̶d̶i̶d̶n̶’̶t̶ ̶h̶a̶v̶e̶ ̶o̶n̶e̶ ̶y̶e̶s̶t̶e̶r̶d̶a̶y̶)̶.̶ ̶I̶m̶ ̶V̶E̶R̶Y̶ ̶S̶I̶C̶K̶ ̶s̶o̶ ̶p̶l̶e̶a̶s̶e̶ ̶d̶o̶ ̶n̶o̶t̶ ̶g̶i̶v̶e̶ ̶m̶e̶ ̶a̶n̶y̶ ̶s̶o̶r̶t̶ ̶o̶f̶ ̶a̶t̶t̶i̶t̶u̶d̶e̶ ̶b̶e̶c̶a̶u̶s̶e̶ ̶I̶ ̶k̶n̶o̶w̶ ̶t̶h̶e̶r̶e̶ ̶i̶s̶ ̶n̶o̶ ̶w̶i̶n̶n̶i̶n̶g̶ ̶h̶e̶r̶e̶ ̶a̶s̶ ̶t̶h̶e̶r̶e̶ ̶w̶i̶l̶l̶ ̶A̶L̶W̶A̶Y̶S̶ ̶b̶e̶ ̶s̶o̶m̶e̶o̶n̶e̶ ̶w̶h̶o̶ ̶i̶s̶ ̶i̶n̶ ̶a̶ ̶s̶e̶t̶ ̶&̶ ̶I̶ ̶W̶I̶L̶L̶ ̶e̶n̶f̶o̶r̶c̶e̶ ̶o̶u̶r̶ ̶T̶O̶S̶ ̶i̶f̶ ̶y̶o̶u̶ ̶b̶l̶a̶t̶a̶n̶t̶l̶y̶ ̶a̶r̶e̶ ̶d̶i̶s̶r̶e̶s̶p̶e̶c̶t̶f̶u̶l̶ ̶b̶y̶ ̶t̶e̶r̶m̶i̶n̶a̶t̶i̶n̶g̶ ̶y̶o̶u̶r̶ ̶a̶c̶c̶o̶u̶n̶t̶ ̶w̶i̶t̶h̶o̶u̶t̶ ̶r̶e̶f̶u̶n̶d̶.̶ ̶T̶h̶e̶r̶e̶ ̶w̶i̶l̶l̶ ̶A̶L̶W̶A̶Y̶S̶ ̶b̶e̶ ̶s̶o̶m̶e̶o̶n̶e̶ ̶w̶h̶o̶ ̶i̶s̶ ̶i̶n̶ ̶a̶ ̶s̶e̶t̶,̶ ̶t̶h̶a̶t̶ ̶c̶a̶n̶n̶o̶t̶ ̶b̶e̶ ̶h̶e̶l̶p̶e̶d̶ ̶s̶o̶ ̶I̶ ̶a̶p̶o̶l̶o̶g̶i̶z̶e̶ ̶i̶n̶ ̶a̶d̶v̶a̶n̶c̶e̶.̶ ̶S̶h̶o̶o̶t̶ ̶m̶e̶ ̶a̶ ̶m̶e̶s̶s̶a̶g̶e̶ ̶t̶o̶ ̶g̶e̶t̶ ̶a̶ ̶f̶r̶e̶e̶ ̶w̶e̶e̶k̶ ̶o̶f̶ ̶s̶e̶r̶v̶i̶c̶e̶ ̶i̶f̶ ̶y̶o̶u̶ ̶a̶r̶e̶ ̶i̶n̶ ̶a̶ ̶s̶e̶t̶.̶
Thank you
LustyLexxi Larimore
Reboot Successful
Thu, Feb 21 2019 3:14:59 AM PST
The server reboot has finished. You can now log into your control panel & click start. If you have premium support, your stream will be started for you.
Thank you
LustyLexxi Larimore
Late Server Reboot
Thu, Feb 21 2019 1:23:34 AM PST
We will be doing a late server reboot that was suppose to be done yesterday but I honestly didn’t realize it so I apologize. It will begin between 3AM – 6AM SLT — More likely to happen at 3AM to be honest so in an hour and a half. I will send notice once it has been completed.
Thank you for understanding,
LustyLexxi Larimore
Finished Scheduled Reboot
Sat, Feb 02 2019 3:10:51 AM PST
The scheduled reboot has been completed. Don’t forget to log into your control panel and click the start button. If you have premium support, your stream will be started for you.
Video Tutorial on how to start your stream: https://www.youtube.com/watch?v=8YJn6-wKKRQ
Next scheduled reboot: February 20th, 2019
Thank you
LustyLexxi Larimore
Scheduled Reboot In Progress
Sat, Feb 02 2019 3:05:01 AM PST
Please stand by as I do the reboot as scheduled. I will send out another notice once it has completed.
Thank you
LustyLexxi Larimore
Hiya,
I hope that everyone is doing well. I’m writing this to let y’all know I am ok. I appreciate all the support and love that you have shown. I am working my way back to being fully back. I am still grieving the loss of my mom … It has been nearly a month (Feb 5th). I’m very much working through it as much as I can. I still cry daily because I really miss my mom as we were really close. She was my best friend and I miss her every damn day. My apologies for my lack of being around but this has been very tough so I’m very sorry. I’m working on catching up on everything, I promise.
I am trying my best to get back. You’ll see me on and off doing work as much as I can. It may take me a long time to get back to “normal” but I’m trying the best that I can.
I will be going through applications today and throughout the week. I need dedicated, caring, and loyal reps working at Hostcrate so please if that isn’t you, don’t apply. If you filled out an application completely, you’ll hear from me by the end of this week. If you didn’t fill out the application in full then you won’t hear from me because I need those who can also follow instructions.
There will be a reboot on February 2nd, 2019 between 3AM – 6AM slt – I’ve set the alarm for this to make sure. If you have premium support, your stream will be started for you. If not, you’ll have to log into your control panel and click start. Here is a video tutorial.
Remember, if you need any help with your account with us at all please don’t hesitate to get in contact with us using our live chat/ticket system. If no one is available, it will create a ticket for us to reply to using the email you leave. Never, ever be afraid to get in contact with us as that is what we are here for! That is the reason we removed the support bot ticket system because it was unreliable so now we won’t miss any chats/tickets. You can go directly by clicking here or go to our website at www.hostcrate.stream and click the blue chat at the bottom right corner (screen shot)!
I just thought I would give you an update to let you know what’s going on.
Thank you all again,
–LustyLexxi Larimore (sl username)
aka Misty (me in rl)
Our Merch: https://goo.gl/svJ66n
Hello. In case you were unaware, I’m currently going through a very difficult time right now as my mom passed away unexpectedly on Jan. 5th so I’m taking care of her arrangements and my family so I’m unable at this time to take on everything with Hostcrate. My staff is doing all they can to help. I do hop on to check on things, make sure IMs dont cap & that the bills are paid & server is on but my family IS my priority so I apologize in advance about any delays in my replies. I will return full time when my real life has went back to normal (as normal as it could be, without my mom).
Note: We did an emergency reboot on January 13th, 2019 so the next reboot will be on February 2nd, 2019. The time may be different given my circumstances at home so bare with me on that. I will try to announce a time frame in advance but forgive me if I don’t give a proper heads up.
Thank you for understanding.