It’s that time again. A server reboot will be performed between 3AM SLT – 6AM SLT (6am est – 9am est) tomorrow January 2nd, 2019.
In case you are new to Hostcrate, welcome & thank you for your business first and foremost. Secondly, we do scheduled reboots on the 2nd and the 20th of each month.
If you don’t have premium support, you’ll have to log into your control panel and click start or you’ll receive a broadcasting error in your DJ software. If you cannot see the control panel page or you get failed logins, you’ll have to contact us to get UN-ip ban. See this post on details/video on how to do that.
In other exciting news, Hostcrate has merch but we’ve branded it separately just in case some people aren’t interested in seeing that sort of stuff. Head on over to our merch website and subscribe if you wouldn’t mind and follow all of our socials.
That’s all for now. I will be working on a few merch items later today that will be posted hopefully tomorrow if Amazon approves them quickly.
A friendly reminder that a server reboot will be performed on Wednesday, January 2nd, 2019 between 3AM SLT – 6AM SLT (6AM EST – 9AM EST). During the reboot, all streams are turned into offline mode therefore you will have to log into your control panel to click the green on button. We’ve created a YouTube video on how to do that. Don’t want to have to worry about doing this? No problem! That is exactly why we have what is called Premium Support which means I willturn on your stream as soon as the server comes back online after a reboot. The price of this service will be increasing in January so may I suggest taking advantage of the promotions we have on it.
If you get a page that says any sort of error when trying to access the control panel, it means you were banned by IP address as we have a strict firewall to prevent any sort of unwanted access so you will need to contact a staff member to have your IP un-banned and whitelisted. A tip to prevent this is to **never, ever** copy/paste, ALWAYS type in the username and password so you don’t pick up an invisible space which will give you a failed log in.
If you have a custom URL, remember that your control panel is just a tad bit different when you log in. Just use the search bar at the top and type in whmsonic and it will bring up the Shoutcast Admin Panel to your stream.
Onto terminations…
I will be doing stream terminations throughout today and tomorrow so be sure that you check your rental box at the Hostcrate inworld office. We **DON’T** offer any grace period in Second Life so once your box turns red indicating you are in overdue status, you risk losing your account if you don’t pay it before we terminate it. We will **NOT** re-open/recreate a stream that was terminated **UNLESS** you have a Lifetime License.
A lifetime license lets you reactivate your stream at any time with the same details (IP is the only thing that may change). That is the only exception.
IF you ever want to have a stream with a specific due date with a grace period, we suggest converting to a RL (Real Life) stream account. Check our promos for any current sales.
That is about it for this post. I appreciate you stopping by and reading what I had to say. Thank you for all the support in allowing us to have this page for all of our updates and information. THIS really makes my life so much easier!!!! Never hesitate to contact us if you have any questions, comments, suggestions, or etc. Thank you!!!
Success: Reboot Completed.
Mon, Dec 17 2018 6:11:13 PM PST
The reboot has been successfully completed. You will have to log into your control and click start. Here is a video tutorial on how to do that:
If you have premium support, your stream will be started for you.
Next Reboot is scheduled for January 2nd, 2019 between 3AM SLT – 6AM SLT.
For updates likes this, we will be posting on this website so be sure to check it often. We’re working on a notification option so bare with us on that, it is coming soon.
Due to the holidays, we are rescheduling the typical server reboot that is performed on the 20th to be completed on Monday, December 17th, 2018 between 9:00PM EST – 12:00PM EST (6:00pm SLT -9:00pm SLT). The reboot should not take any more than 5-10 minutes (typically sooner).
We will then go back to the regularly scheduled reboots after this one which will next be on January 2nd, 2019! Thank you to everyone for your patience and understanding.
Just in case you didn’t know, the reason behind the delays in the recent server reboot is because there are updates to the servers that have to be performed by SSH. I, personally, don’t feel comfortable making these changes and applying such updates when having to use SSH so I am hiring a more experienced server administrator to do this for me. They are currently waiting for me to give the go ahead.
I have a few things to get finished first before doing this particular server reboot to which I’m planning to do sometime this week. An official announcement will be posted on this website, on our facebook page, our twitter page, subscriber kiosk at the office, and the usual group notices. There is no reason from now on as to why you don’t see notices as we are making every effort to make notices seen so you are all informed.
