Browsing Tag

holiday support

Expired Sales

Sales of the week: February 3rd – February 10th 2019 [Updated 2/6/19]

Here are all of sales for the week. Includes a sale on premium support to which will be the last sale for the current pricing before it increases. All these sales end on February 10th, 2019. To redeem any sale, fill out the redemption form by clicking here. Incomplete forms or those that didn’t follow instructions will be removed. Please, follow the instructions. **Never pay your rental box or vendors until you’ve been contacted. No refunds or credit for the sale will be given!**

  1. Purchase/renew the premium support 6 month option (L$900), get 6 months for free AND lock in the price for as long as you never go in overdue status. Can be combined except #2.
  2. Purchase/Renew the premium support 6 month option in USD (L$3.33/6 months), get 6 months free, lock in the price for as long as you never go in overdue status (continue to pay in USD), AND get 1 month free on your stream too!! Can be combined except #1.
  3. Club & Radio customers renew for 1 year, get 6 months FREE!
  4. Convert to a real life stream for 50% off our prices. Locked in pricing as long as you don’t go in overdue status. You’ll also get premium support for FREE ($60 USD yearly savings). Converting to USD keeps us in business. See our pricing here. Cannot be combined.
  5. Bring a friend to buy a stream & get 6 months free on your stream! Must be a new customer.
  6. First ever offer: Get an OWNED lifetime license, basic support included for the life of Hostcrate with no renewal fee locked in, get premium support for only $1.00/month ($12/year) optional locked in price. Plan is our RL Lifetime License 5gb plan (1,000 listeners, 5gb of space, up to 128kbps) for $249.00 (L$67176)  one time, ever. Limited to 3 customers only. May never be offered again so be sure to take advantage. Cannot be combined.
  7. Purchase an adboard at the office & get a free adspace of your choice on our news website (except lifetime option).
  8. BOGO is back per a LOT of request. Purchase/renew 1 month, get 1 free, limited to 2 months only. **DO NOT PAY YOUR RENTAL BOX UNTIL YOU’VE BEEN CONTACTED TO DO SO – NO REFUNDS WILL BE GRANTED & I WILL NOT GIVE YOU THE SALE CREDIT EITHER** This will be a sale that I post often any longer so be sure to take advantage while you can. Cannot be combined.
  9. BOGO SUPER DUPER DEAL: Purchase/Renew for 3 years, get 3 years FREE! Any plan. **DO NOT PAY YOUR RENTAL BOX UNTIL YOU’VE BEEN CONTACTED TO DO SO – NO REFUNDS WILL BE GRANTED & I WILL NOT GIVE YOU THE SALE CREDIT EITHER** Can be combined with #1 & #2 only.

That’s all of our deals for this week. Check for more after these expire on February 10th if there was no deals you’d like to redeem.

Thank you.

 

General Post

Update: Live Chat/Ticket Support

We will NO LONGER use the bot for tickets as they we getting lost and staff were not getting them as they should have been. We now will be using our live chat/ticket support feature which is now available. To access it you can go to https://www.hostcrate.stream/ and hit button on the bottom right hand corner (screen shot). If we’re offline, you can leave us a message & we will respond within 24 hours given you either leave your email or SL username but NO DISPLAY NAMES as we cannot look up your display name, obviously. You can also click any support sign at the office (screen shot) to be taken straight to the chat/ticket support page.

Alternatively, you can also use the following emails to have a ticket created for you to which we will reply to within 24 hours: Got a sales related question submit to sales@hostcrate.stream or for any support related inquiries submit to support@hostcrate.stream. For billing related inquiries, submit to billing@hostcrate.stream

This live chat/support ticket system will be used for real life customers as well. If you pay in US Dollars for your streaming services with us, you will be able to access this option in your customer account portal. It will say “Live Chat”. If you need help finding it just let us know and we can walk you through it.

We hope that this will help to streamline support and provide better assistance to those who are in need of help with their accounts or have any sales related questions.

Note: We are currently hiring experienced DJ’s for customer support reps. Submit your application here.

Questions/issues? Let me know!

Expired Sales, General Post

Xmas Deal

Here are a few promotions that we have available. For a full list of current sales, click here.. Read them carefully and use the redemption form to redeem any of the listed sales that we post on the website.

To Redeem any of the promotions that we offer, please fill out this form. This should make our lives easier 🙂

  • If you pay 3 years on your box, your 4th one is on us. Plus you’ll get a free custom url & premium support for 1 year! CANNOT be combined with any other offer. Limited to 25 customers only: first come, first serve. Expires January 10th, 2019. DON’T PAY YOUR BOX!!! FILL OUT THE REDEMPTION FORM TO REDEEM!

Thank you,
LustyLexxi Larimore

***NOT FOLLOWING INSTRUCTIONS WILL NOT REDEEM
ANY DEAL POSTED AND WILL RESULT IN NO REFUND***

Here is a list of all of our current sales as of writing this post.

General Post

Support During The Holidays

Hey there!!

First, we would like to wish you a Happy Holidays from us over here at Hostcrate! We hope it’s a good one this year!

We wanted to let you know that there will be delays in customer support during the holidays so the staff can have time to celebrate with their family and friends. Our amazing staff have said they would be online but not necessarily available so leaving a support ticket using our bot at the office is best so they can answer them when they are available. Please be patient and understand that we do have real lives with family that we would also like to spend time with, celebrate Christmas, the new year, and etc.  We appreciate each one of you and we thank you deeply for your understanding this holiday season!

Support will return right back to normal on January 2nd, 2019! Again, we thank you for understanding.

Sincerely,
–The Hostcrate Team–