Reminder: Tomorrows Scheduled Reboot
Wed, May 01 2019 9:27:54 AM PDT
Scheduled reboot tomorrow May 2nd, 2019 between 3AM SLT – 6AM SLT. If you don’t have premium support, you will have to restart your stream from within your control panel using the info from your notecard. Video On how to Restart your stream:
Premium streams will be started for you right after the reboot – give me about 10-15 minutes after the reboot for all of them to be started.
New Server Ordered
Fri, Apr 12 2019 3:59:29 AM PDT
I have ordered a new server so I will need beta testers to give the server a test run before I create streams on it to make sure it is up to my standards. If you’d like to be apart of the Beta Testers of the new server, add yourself to the group:
Here are all of sales for the week. Includes a sale on premium support to which will be the last sale for the current pricing before it increases. All these sales end on February 10th, 2019. To redeem any sale, fill out the redemption form by clicking here. Incomplete forms or those that didn’t follow instructions will be removed. Please, follow the instructions. **Never pay your rental box or vendors until you’ve been contacted. No refunds or credit for the sale will be given!**
Purchase/renew the premium support 6 month option (L$900), get 6 months for free AND lock in the price for as long as you never go in overdue status. Can be combined except #2.
Purchase/Renew the premium support 6 month option in USD (L$3.33/6 months), get 6 months free, lock in the price for as long as you never go in overdue status (continue to pay in USD), AND get 1 month free on your stream too!! Can be combined except #1.
Club & Radio customers renew for 1 year, get 6 months FREE!
Convert to a real life stream for 50% off our prices. Locked in pricing as long as you don’t go in overdue status. You’ll also get premium support for FREE ($60 USD yearly savings). Converting to USD keeps us in business. See our pricing here. Cannot be combined.
Bring a friend to buy a stream & get 6 months free on your stream! Must be a new customer.
First ever offer: Get an OWNED lifetime license, basic support included for the life of Hostcrate with no renewal fee locked in, get premium support for only $1.00/month ($12/year) optional locked in price. Plan is our RL Lifetime License 5gb plan (1,000 listeners, 5gb of space, up to 128kbps) for $249.00 (L$67176) one time, ever. Limited to 3 customers only. May never be offered again so be sure to take advantage. Cannot be combined.
Purchase an adboard at the office & get a free adspace of your choice on our news website (except lifetime option).
BOGO is back per a LOT of request. Purchase/renew 1 month, get 1 free, limited to 2 months only. **DO NOT PAY YOUR RENTAL BOX UNTIL YOU’VE BEEN CONTACTED TO DO SO – NO REFUNDS WILL BE GRANTED & I WILL NOT GIVE YOU THE SALE CREDIT EITHER** This will be a sale that I post often any longer so be sure to take advantage while you can. Cannot be combined.
BOGO SUPER DUPER DEAL: Purchase/Renew for 3 years, get 3 years FREE! Any plan. **DO NOT PAY YOUR RENTAL BOX UNTIL YOU’VE BEEN CONTACTED TO DO SO – NO REFUNDS WILL BE GRANTED & I WILL NOT GIVE YOU THE SALE CREDIT EITHER** Can be combined with #1 & #2 only.
That’s all of our deals for this week. Check for more after these expire on February 10th if there was no deals you’d like to redeem.
If you are a customer of Hostcrate then you are very much aware that we have separated our Shoutcast Streaming Services from our billing website including this website so if ever our servers were to go down for whatever the reason may be, we would be able to still communicate with you – outside of social media – and keep everyone up to date on what was going on all at once. This, in my own opinion is a smart business idea in itself.
After searching, comparing, and trying out A LOT of providers throughout 2017. Then trying a set of providers that I thought were a good fit among one another in 2018, I decided on one finally on July 18th, 2018. In a few short months, we will have been with them for a year officially.
Even though Hostcrate does offer web hosting services, we do recommend to always have a backup account/plan somewhere. Not to be used as a backup service but just in case a disaster does happen to have another website to communicate with – outside of social media – as we all are aware that technology is not perfect so take steps in prevention rather than taking care of it after the fact. We even recommend having a stream backup as you just never know. Hopefully that makes sense.
Anywho, we decided to go with MDDHosting. Their services were fast so our website’s page load time was amazing and that is essential for Hostcrate especially when we have people outside the United States who access our website. The best part though is their quick response time with customer support. As most of you are well aware, I am quite the stickler to getting quality customer service. I despise the cut and paste canned responses from companies. It drives me completely bonkers to receive a canned response. MDDHostingDIDN’T do that!!! They are real people who actually read what you have submitted and respond appropriately.
To top this off, they had an issue a few months back that caused a severe outage by a mistake that one of their server administrators had made. Yes, our website was down for a bit of time. BUT the manner in which MDDHosting.com had handled the situation is why we are still with them today.
They sent out an email.
They made it clear on what happened.
They worked as had as they could to restore services.
They made a plan to prevent this type of issue in the future.
THAT is why we stayed. THAT is why I believe in their company. THAT is why I am creating this post and promoting their services because THAT is how a provider is suppose to act when something goes wrong. I decide to become an affiliate for them and the links above are affiliate links so Hostcrate would get a commission if you decide to make a purchase but don’t get that twisted because from this situation, having their quality services, with amazing customer service is the reason as to why I support them 100%. I will **NEVER** promote a company that I don’t believe in.
Thank you for taking the time in reading this post. I appreciate each and every one of you that is supporting Hostcrate because without you, I wouldn’t have this amazing job that I absolutely LOVE!!!
A friendly reminder that a server reboot will be performed on Wednesday, January 2nd, 2019 between 3AM SLT – 6AM SLT (6AM EST – 9AM EST). During the reboot, all streams are turned into offline mode therefore you will have to log into your control panel to click the green on button. We’ve created a YouTube video on how to do that. Don’t want to have to worry about doing this? No problem! That is exactly why we have what is called Premium Support which means I willturn on your stream as soon as the server comes back online after a reboot. The price of this service will be increasing in January so may I suggest taking advantage of the promotions we have on it.
If you get a page that says any sort of error when trying to access the control panel, it means you were banned by IP address as we have a strict firewall to prevent any sort of unwanted access so you will need to contact a staff member to have your IP un-banned and whitelisted. A tip to prevent this is to **never, ever** copy/paste, ALWAYS type in the username and password so you don’t pick up an invisible space which will give you a failed log in.
If you have a custom URL, remember that your control panel is just a tad bit different when you log in. Just use the search bar at the top and type in whmsonic and it will bring up the Shoutcast Admin Panel to your stream.
I will be doing stream terminations throughout today and tomorrow so be sure that you check your rental box at the Hostcrate inworld office. We **DON’T** offer any grace period in Second Life so once your box turns red indicating you are in overdue status, you risk losing your account if you don’t pay it before we terminate it. We will **NOT** re-open/recreate a stream that was terminated **UNLESS** you have a Lifetime License.
A lifetime license lets you reactivate your stream at any time with the same details (IP is the only thing that may change). That is the only exception.
IF you ever want to have a stream with a specific due date with a grace period, we suggest converting to a RL (Real Life) stream account. Check our promos for any current sales.
That is about it for this post. I appreciate you stopping by and reading what I had to say. Thank you for all the support in allowing us to have this page for all of our updates and information. THIS really makes my life so much easier!!!! Never hesitate to contact us if you have any questions, comments, suggestions, or etc. Thank you!!!
Want Hostcrate around a while? Support us by having your stream converted to a RL account and get special perks NOT offered inworld (Second Life)! Sure, it may be a bit more expensive BUT here are the benefits:
You’ll help keep Hostcrate in business for YEARS & YEARS!
Converting to RL WILL NOT lose any of the time you currently have!
Your stream will have a SET DATE so you’ll ALWAYS know when you’re due!
We have a grace period for payment including suspension (2 days) then termination (7 days)!
Advance payments get quite the discount outside SL!
Support ticket system to get support even faster!
Convert your monthly stream into our Lifetime License & save a TON!
Lifetime Licenses will include a backup stream from a separate DC for just in case moments where our main server goes offline at NO additional fee(coming soon)!
Lifetime Licenses CAN convert their SL Lifetime to an RL License!
RL customers get the option for an additional backup stream at an AFFORDABLE addon option which can be used when/if any of our networks go offline or any other of your streams go down!
RL Lifetime License holders will receive free Priority support meaning we will reply to your support request within 1 hour of you opening a ticket/sending us a message and RL Monthly within 3 hours(coming soon).
RL customers will be able to use our Live Chat option for support.
You’ll get to keep your box inworld as a safe reminder of your rl due date.
RL customers receive better promotions than SL customers & more frequently
RL customers do not have to worry if ever Hostcrate were to have to remove services from being provided in SL.
RL customers will be able to contact me outside SL which may include calling and/or texting me directly (coming soon)
Club Owners who make the switch will be offered to sell our streams at their location at a discount.
———————More benefits may be added.
Note: To convert, we ask to pay an initial month fee at our RL price. For lifetime conversations, you pay the difference from the license you are converting to the RL license. All conversions will be sent an invoice per our billing system & verification of payment from said avatar will be requested. Direct any questions to me, LustyLexxi Larimore or *contact me to get converted!*
There may be added benefits but for now, this is all. We encourage and hope that you will consider the switch!
See our website at: http://hostcrate.com/hosting.html for details on pricing for RL.