I am sick in rl so my response time is going to be a little longer than normal so I ask please be patient. Or contact our staff directly.
See staff members at: https://news.hostcrate.stream/officialstaff/ under support avatars.
Thank you,
LustyLexxi Larimore
Hello all,
Customers have approached me on several occasions about switching the time frame at which we do our scheduled maintenance. After careful consideration & conversations with others on the time, we will be switching the scheduled maintenance to the following:
SERVER IP ENDING IN 147 WILL BE RESTARTED ON THE 1ST MONDAY OF EACH MONTH AT 3AM SLT
SERVER IP ENDING IN 242 WILL BE RESTARTED ON THE 2ND MONDAY OF EACH MONTH AT 3AM SLT
**Please note that it will be done on Tuesday or the next non-holiday if the scheduled date is on a holiday – For example: This coming Monday September 7th, 2020 is Labor day so the maintenance will be done that next day on Tuesday at 3AM SLT.**
This information will be posted on the dedicated scheduled maintenance page so you are well informed. Please bookmark this page & check the site often as this is the *main* place to find updates/important information as well as our facebook page & our discord (contact us for an invite). We update in our inworld group via notices & chat plus we have an inworld notice subscriber kiosk so it doesn’t take group space but the other options listed above are more reliable than SL’s system so make sure you follow us (you can subscribe to notices on our website, inworld via our subscriber kiosk, like/follow our facebook page, & get added as a customer on our discord).
Please also be aware that I am human so there may be instances where maintenance is reschedules or skipped – This may be for many reasons including RL situations or feeling unwell for one reason or another. I will do my absolute BEST to inform in advance. But please don’t be upset if I can’t in a decent time frame.
Thank you for understanding.
—💖Lexxi
Upgrade from 1 regular plan to another for 40% off! Sale ends: August 22, 2020 at 11:59PM SLT
Info on how upgrades work for regular plans (please read):
https://news.hostcrate.stream/upgrades-sl/
To redeem please contact me directly. This sale doesn’t include licenses.
Thank you
Hiya!
We have updated our policies on regular streams for upgrades. To read about this update, here is the direct link to the page. https://news.hostcrate.stream/upgrades-sl/
Thank you
Hello everyone,
I apologize that I was unable to do the scheduled reboot for server ending in 242 this past Monday at the last minutes. I took a tumble that day onto concrete and hurt my knees pretty badly. It’s hard to walk and it is also hard to bend them (especially my left). I thought I would be able to tough it out but ended up being way too painful to sit at my computer so that is the reason why I canceled the reboot. I GREATLY apologize!!! I know I said I would schedule it for this upcoming Monday but we will just do this reboot next month so I don’t inconvenience anyone further and by then I should be healed pretty well.
For those waiting on their lifetime license streams, please please please be patient with me….I will do my very best to get them done for you this weekend so I can let my knees heal a bit before trying to sit at my computer for too long & hurting them moreso but if I can’t I’m so sorry and I will get them done AS SOON AS I CAN, I promise just bear with me just a bit.
Thank you to everyone who sent me a private messages making sure I was ok – very much appreciated!
Thank you again for understanding.
SERVER ENDING IN 147 HAS BEEN UPDATED/TWEAKED & REBOOTED SUCCESSFULLY! IF YOU HAVE PREMIUM SUPPORT, YOUR STREAM HAS BEEN STARTED FOR YOU! IF YOU DON’T HAVE PREMIUM, YOU MUST LOG INTO YOUR CONTROL PANEL & CLICK THE GREEN START BUTTON TO BE ABLE TO BROADCAST ONCE AGAIN.
THANK YOU FOR YOUR PATIENCE & I’M SORRY FOR THE CAPS LOL
<3 LustyLexxi Larimore
THESE SALES WILL GO INTO AFFECT ON JULY 4TH, 2020 at 8AM SLT.
This sale post was updated on 7/8/2020 to extend the sale & added new ones
To redeem any sales below, please submit a notecard to the mailbox at the main office. Include your SL Avatar name (NO display names) and paste the sale you want to redeem! You will be contacted within 24 to 48 hours excluding Fri/Sat/Sun/Holidays. All these sales will expire on July 11th 18th, 2020 at 11:59PM SLT
Didn’t put your avatar name and/or No pasted sale(s) in the notecard? It will be discarded & you won’t be contacted. DON’T RENEW YOUR RENTALS OR PAY ANY VENDORS until you are informed to do so.
SLURL to main office: http://maps.secondlife.com/secondlife/Lawton/14/235/48
1: Purchase 1 Lifetime License with space, get 1 for a friend FREE!
(free for the initial purchase, doesn’t mean free from the support fees which would be due in 1 year). Cannot be combined. Do NOT use an alt to take advantage of this sale or you’ll be ban from our services. By “friend” we mean a separate person altogether. You may be requested to voice verify.
2: Renew 3 months, get 1 month free. Cannot be combined.
3: Renew 1 month, get 1 week free. Cannot be combined.
4: Bring a friend to Hostcrate, you get a free month. They must pay for 1 month of service. May be combined EXCEPT with #1.
5: Purchase a budget lifetime license for 25% off & be able to upgrade to another license at 40% off (excludes if there is a sale already going on). Must be redeemed within 1 year. Cannot be combined.
NEW SALES ADDED 7/8/2020
6: Renew 1 year, get 3 months free. Cannot be combined.
7: Purchase 1 year premium support, get 3 months FREE.
8: Purchase any of our merch, get 6 months free. Verification will be required.
Hostcrate Merch Store: https://www.teepublic.com/user/hostcrate
ThinkLMAO Store: https://www.teepublic.com/user/thinklmao
9: Would you be interested in a giveaway by Hostcrate? What would you like to see us giveaway (merch, L$, USD, etc? Any other ideas or thoughts? Let me know by following the instructions above. As a thank you, you’ll get a free week! Can be combined.
10: Semi-Dedicated Streams are being worked on being offered. If you’re interested, please place this inside your notecard. This will give me a rough estimate of interest. These streams will start at $19.99 USD per month (L$5200) and increase based on the hard limit of accounts on each server. Semi-Dedicated streams will automatically include premium support where I start them after every server maintenance whether scheduled or not. What does this mean? It means that these servers will have a strict hard limit on the number of accounts on the server. Example: Server PURPLE will have a hard limit of only 50 stream accounts, period.
All these sales will expire on July 11th 18th, 2020 at 11:59PM SLT
Grace Periods have been added to our services. They are as follows:
DIRECT ANY QUESTIONS TO LustyLexxi Larimore. Staff cannot answer TOS questions.
Suspension/Termination Policy
As of June 26th, 2020, we now have a small grace period as follows:
-Regular streams: 2 day grace period then it will be removed without further notice.
-Lifetime Licenses: 3 day grace period then it will be removed without further notice.
-Premium Support: If you have premium support and your stream rental becomes overdue/removed, your premium support will NOT be put on hold. However, you can put your premium support onto another account at anytime given it has time remaining.
When you rental reaches the above grace periods, you risk losing your account. ALL regular streams are recycled once the account is terminated. IF you have a Lifetime (VIP) Licenses, you can reactivate your license at anytime using the appropriate reactivation vendor for the license plan you paid for initially. If you’re unsure of which license you have, contact us! Staff does terminations/suspensions multiple times during the week. It is NOT our responsibility to contact you when you are in late status, the rental box sends out notices via local chat AND direct from our bot (Hostcrate Classito). You can also click on your box to find out your remaining time.
***WE ARE LOOKING FOR A SOLUTION TO GIVE OUT NOTICES AS AN EXTRA SERVICE WHICH WOULD BE ADDED TO THE PREMIUM SUPPORT OPTION – WE WILL ANNOUNCE THIS ONCE WE HAVE ONE***
Thank you
As usual, we do reboots every 1st & 2nd Monday of each month. The next reboots that are scheduled will take a tad bit longer because I am doing a few tweaks/updates. It shouldn’t take that long at all but if it does, I will send out notification via OUR DISCORD GROUP so please add yourself to it as this will be the EASIEST & FASTEST way for me to immediately update you with this upcoming reboots. I will send out notice after the reboot has finished to all other of our sources of communication (Facebook Page, Subscriber Kiosk inworld, inworld group notice, etc)
Here is the Discord Group Link. Once added, please messaged inworld AND on Discord to be verified as a customer: https://discord.com/invite/hSPxkmQ
The next reboots are:
Server ending in 147 will be rebooted on Monday, July 6th, 2020 at 5PM SLT
Server ending in 242 will be rebooted on Monday, July 13th, 2020 at 5PM SLT
I’m back / Updates
Hiya! I am officially back from my short hiatus. Thank you for allowing me to escape and breathe. I appreciate it very much!
We have some updates coming shortly.
1: We will integrate a grace period inworld for streams. We know the world is in rough shape right now & sometimes you need a little extra wiggle room.
2: Our website, www.hostcrate.stream, is getting a long overdue makeover.
3: We’re putting in proper support areas in each of the rental box locations just in case you need help. We will also be posting about tipping staff & how to do that because they work their butts off so they deserve some L$/$ love…and coffee!
4: We will be offering Semi-Dedicated Streams. What does this mean? It means that these servers will have a strict hard limit on the number of accounts on the server. Example: Server PURPLE will have a hard limit of only 50 stream accounts, period.
5: We will be ordering more servers over the next few months.
6: We are looking into backup streams if ever there is an issue so no one is left without their streaming services from us. This may or may not be included. This will depend on the pricing of these servers as they will be at a different datacenter altogether & strictly available if ever our main datacenter goes down.
7: July 4th we will be releasing new sale offers. If you have any suggestions, let us know!
8: I am currently working on a How To Guide for starting a shoutcast business….something I never thought I would do but I have been asked a million times by people over the years so I have finally broke down & decided to write how to.
9: We’re working so hard to get Hostcrate verified on Facebook (a blue badge) but we need your help. Interaction with our page helps greatly…Searching for our page, liking our page and posts, leaving comments, leaving reviews so on & so forth really helps. We were informed having articles written about us helps?..Anyone know that to be true? Let me know!
That is all the updates for now! Thank you again so much for all of your support! Allowing me a much needed break meant the world to me! Without you, we would be nothing and I am FOREVER GRATEFUL to each one of you who makes Hostcrate what it is! Thank you from the bottom of my heart!