Maintenance Notices

Sat, Mar 28 2020 10:49:12 AM PDT

I will be doing server reboots! The reboots will be performed as follows:

Server IP ENDING in 147 will be rebooted on Monday, April 6th, 2020 at 5PM SLT

Server IP ENDING in 242 will be rebooted on Monday, April 13th, 2020 at 5PM SLT

SERVER MAINTENANCE PAGE: https://news.hostcrate.stream/server-maintenance-schedule/

Hey there! I greatly apologize that I was not able to do the server reboot at the scheduled time yesterday. My husband & I had to deal with an RL matter which I won’t get into. The reboots will be performed next month per the schedule (1st & 2nd Monday) so I don’t inconvenience anyone. Please welcome our new CSR for Hostcrate & DJ School Manager Priscilla Follet to the Hostcrate family! Also, congratulate Twylabear Resident for the manager position at Hostcrate (stream division). They both are here to help especially when I am unable to so don’t hesitate to contact them!

Please know that KalminSoulfire Resident no longer works at Hostcrate so please don’t contact him for any assistance as he will be unable to do so.

Thank you
LustyLexxi Larimore

Rescheduled Reboot
Mon, Feb 03 2020 10:50:33 AM PST

There will be NO REBOOT today. It will be rescheduled for next Monday February 10th, 2020 at the same time per usual 5PM SLT! So, both servers will be rebooted on this day. If you don’t have premium support, you will need to log into your stream’s control panel & click the green start button to begin broadcasting again.

Thank you
LustyLexxi Larimore

No Longer Using Skype
Sat, Feb 01 2020 10:37:34 AM PST

I am sad to say that we, Hostcrate, will no longer be using Skype. SOME staff may have it as an option but as a whole in the company, I will not be using it. Skype hasn’t been properly sending me your messages (until like a week later) and that is a major problem as you all are aware I answer quickly when I receive messages even while feeding my face! I have switched to Discord:

At 5pm SLT today, our scheduled reboots were completed. On January 6th, a notice was sent that the server 147 reboot was rescheduled for today so both servers were done. If you don’t have premium support, you must log into your control panel and click the green start button. Don’t forget to type in your information and never copy/paste. If you have premium support services, your stream has been started for you.

We do our very best to keep everyone informed by having multiple ways of checking from in Second Life group notices, inworld kiosk, our facebook page, and to this website. I do my best to send out reminder notices as well just in case anyone may have forgotten the maintenance schedule. I’m not sure how else to keep everyone informed so if there is another idea you wish for us to add please reach out to me directly with your suggestion. We never want anyone to feel left in the dark and that is the reason this website exists and all of the other options.

Thank you!

Scheduled Maintenance: https://news.hostcrate.stream/server-maintenance-schedule/

Tutorial: https://www.youtube.com/watch?v=8YJn6-wKKRQ

Reboots Completed
Mon, Dec 09 2019 5:04:18 PM PST

The servers have been rebooted. Premium support streams are being turned on. If you don’t have premium support, you MUST log into your control panel (DONT COPY/PASTE) & click the green button to turn your stream back on.

How To: https://www.youtube.com/watch?v=8YJn6-wKKRQ4

Reboot Schedule: https://news.hostcrate.stream/server-maintenance-schedule/

Thank you

Scheduled Reboot at 5PM
Mon, Dec 09 2019 3:25:32 PM PST

I will be rebooting both servers at 5PM SLT (PST). Typically this is the reboot day (2nd Monday of the month) for server ending in 242 BUT I missed last weeks reboot for server 147 due to RL so I will be doing that reboot today as well. If you have premium support your stream will be turned on for you just be patient. If you don’t, you have to login to your control panel & click the green start button – Tutorial: https://www.youtube.com/watch?v=8YJn6-wKKRQ4

Thank you
LustyLexxi Larimore

UPDATE TO THIS POST: FIND YOUR RENTAL BOX
Fri, Dec 13 2019 2:41:43 AM PST

Today, I created a short how to video on finding your rental box. I sincerely hope that this helps. Thank you for your patience!

The video can be watched at: https://youtu.be/sOe2ALCF30Q

Thank you
LustyLexxi Larimore

Hello everyone,

Please be aware that the script we use for the “Find My Box” sign is not working properly for everyone to which I apologize for. I have submitted a ticket to the creator and am awaiting a reply for a fix to the issue. I will keep you updated once it is working correctly. In the meantime, you can contact any staff members and they can get you the direct TP to your box.

Thank you for your understanding. It is greatly appreciated!!

–LustyLexxi Larimore