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Maintenance Notices

DATACENTER MOVE UPDATES, General Post, Maintenance Notices, Migration Update

UPDATE TO THE MIGRATION PROGRESS

Hello!

For those on server IP ending in 147

The back end of the migration will be completed on Monday December 18th, 2023 starting at 9AM SLT. This includes the DNS A records for the IP address for all domains including the control panel domain. The DNS change worldwide may take up to 24 to 48 hours. During DNS update, the browser may connect to the old server which will result invalid password so bear with us while the changes update. For future reference the new IP address is 172.111.49.58 and the control panel URL will remain the same, just changing the IP address as it is with a different datacenter.

Those on Server IP ending in 242

The migration process will begin on Monday, same time as well. This may take up to 2 days, it just depends. They were able to do the other server in about 15 hours but have a backup just in case. The back end of this will be done as soon as the migration is completed so you may get the same issues as described above. Please be patient and bear with me through this process. The datacenter & I are working to have the least amount of downtime possible. I will send an update again once everything has been completed. Also for future reference, your IP will be 172.99.148.138

Notes

Also note I am sending out this notification to each customer via a notification system inworld. I will also be taking the time to send this to each customer directly as well. Just trying to notify everyone the best I can. This is why we have a website so if you IMs get capped, you can still access important information such as this. That site is: https://news.hostcrate.stream/

I also want to side note that I *didn’t* want to move/migrate. I was forced to by the datacenter we had been with for just shy of a decade! 10 years of loyalty. You can read that ticket interaction on this post for full details. I just wanted to make that crystal clear as I did receive a not so friendly IM complaining about my moving and raising pricing. If I would of ordered servers with the current datacenter, the price increase would of been a lot more as they are expensive. But I didn’t want to do that so I looked for another & receive word from someone who knows their stuff. Their pricing is reasonable and I didn’t have to raise it that much. I also moved my office to lessen the cost of operations which lessen the price I would have to increase it by. If you have an issue with this and decided to leave Hostcrate, I’m sorry and I do hope that you find a provider that is better suited for you. We wll be here if ever you decide to come back.

That is all, for now. If you have any questions, etc, please reach out. Thank you again!!!!!!

Thank you,
LustyLexxi Larimore

December 16, 2023 by
DATACENTER MOVE UPDATES, General Post, Maintenance Notices, Migration Update, Outages/Network Issues, Updates

Migration Progress

Hiya.

Server ending in 147 has been migrated (cp1.hostcrate.com). The backend admin parts I will be doing on Monday, December 18th, 2023 starting at 9AM SLT. This includes the DNS A records for the IP address for all domains including the control panel domain. The DNS change worldwide may take up to 24 to 48 hours. During DNS update, the browser may connect to the old server which will result invalid password so bear with us while the changes update. For future reference the new IP address is 172.111.49.58 and the control panel URL will remain the same, just changing the IP address as it is with a different datacenter.

The next server migration will be done soon as I have to order the server for this & have things setup in the backend. I will keep you all updated.

Any questions, concerns, issues PLEASE reach out to me as that is what I am here for.

P.S. you’ll be able to stream just fine as the old server will remain until the update of DNS on Monday is done and then you’ll need to update the IP address you use which is given in this post. Again, this is specific to those who are on server ending in IP address 147 / control panel url: cp1.hostcrate.com

December 13, 2023 by
General Post, Maintenance Notices, Migration Update

Migration Begins Dec 6th

They will be starting the migration process on December 6th, 2023. You shouldn’t notice any issues or interruptions as you should be able to stream as normal. They (the software developer) will be just migrating all of the data to the new server. Once done, I will send another notice with the new IP address and switch behind the scenes info as needed. You shouldn’t have to do anything on your part until I have sent out info for the IP, Control panel Info, etc.

Thank you for understanding –Lexxi

December 4, 2023 by
General Post, Maintenance Notices

Server Maintenance

Server Maintenance
Thu, Oct 12 2023 1:18:38 PM PDT

The server maintenance will be performed on Monday, October 16th, 2023 at 8AM SLT so it doesn’t interrupt any Sunday sets you may have. After server maintenance, I will restart all streams including those with AutoDJ. No tweaks are scheduled during this so it should only take 10 minutes at most but just be prepared just in case as technology isn’t perfect and I will of course let you know if a hiccup happens.

Thank you
LustyLexxi Larimore

October 12, 2023 by
General Post, Maintenance Notices

Unscheduled Maintenance

[This unscheduled maintenance was completed 🙂 ]

Hiya. I apologize for the short notice but I will be doing some small maintenance on all servers tomorrow, Thursday, June 29th starting at 2AM SLT. This maintenance shouldn’t affect streaming and should only last an hour (or less) but as we all know with technology things happen so if anything goes awry I will let you know immediately or if it affects you in anyway PLEASE reach out as soon as it occurs so I know.

Also a reminder that for Scheduled Maintenance (server restarts), that is posted on it’s own page. We will have a restart on July 17th (on Monday instead of having it on the 15th on a weekend day). We no longer have the premium support as now restarts of streams (including AutoDJ) after any maintenance is now *included* with your account.

June 28, 2023 by
General Post, Maintenance Notices, Outages/Network Issues, Updates

Update Your Info: Server 242

Update Your Info
Thu, May 04 2023 6:30:09 PM PDT

If you were on server ending in 242, please make sure to update the URL’s for your stream(s) and the control panel URL.

For your stream, it will update to: https://cp2.hostcrate.rocks/PORTNUMBERHERE/stream

For your control panel, it will update to: https://cp2.hostcrate.rocks/

If still having trouble please reach out to me so I can help. Thank you –Lexxi

May 4, 2023 by
General Post, Maintenance Notices, Outages/Network Issues

Server ending in 242

Update Your Info
Thu, May 04 2023 6:30:09 PM PDT

If you were on server ending in 242, please make sure to update the URL’s for your stream(s) and the control panel URL.

For your stream, it will update to: https://cp2.hostcrate.rocks/PORTNUMBERHERE/stream

For your control panel, it will update to: https://cp2.hostcrate.rocks/

If still having trouble please reach out to me so I can help. Thank you –Lexxi

UPDATE:

This should be working for some and may show SSL errors. Bear with us within the 48 hours for the domain to propagate properly. Your stream shouldn’t be affect – just the ability to log into the control panel and only on server ending in 242 (hostcrate.rocks). Thank you for understanding. –Lexxi

UPDATE:
All Fixed
Wed, May 03 2023 1:42:30 PM PDT

The issue is all fixed – sorta. You may need to clear your browser/cache history for it to appear or you may need to wait up to 48 hours for it to propagate for your side. An update to the URL has been done so the login will be switched from hostcrate.rocks to cp2.hostcrate.rocks so please be aware of that. I will send notice when that has been done.

Thank you for your patient.

–Lexxi

Update: They are looking into getting the issue fixed. It is on our end so please be patient while it gets fixed. –Lexxi

Group Notice Sent by: LustyLexxi Larimore
Server ending in 242
Please bear with me while I fix the issues going on with server ending in 242. I will keep you posted.

–Lexxi

May 3, 2023 by
General Post, Maintenance Notices

Server Maintenance (Feb 2023)

Server Maintenance
Thu, Feb 09 2023 10:18:28 AM PST

Hiya! We will have server reboots performed on Feb 15th at 8AM. There are no updates/tweaks for this reboot. ALL of our plans now include the premium support so I will turn on all streams once the maintenance is completed.

I keep this page up to date so be sure to check if you often miss our notices:
https://news.hostcrate.stream/server-maintenance-schedule/

& that is our news page so again I would just check there as I do post there often for everything you need to know. 🙂

Thank you

February 9, 2023 by
General Post, Maintenance Notices

Server Reboots & Terminations

Server Reboots & Terminations
Thu, Aug 25 2022 12:35:22 PM PDT

I will be doing server reboots on September 1st, 2022 at 8AM SLT. This reboot will include updates/tweaks so it may be a bit longer than the typical reboots that we have. I will send notice once it is all finished. I will send this notice out as a reminder several times.This is why we have several areas where we post such things (this website for example) to keep you up to date. I will be doing terminations of overdue streams off & on this week so be sure you arent in overdue status. –Thank you Lexxi

August 25, 2022 by
General Post, Maintenance Notices

Rescheduled Maintenance

Rescheduled Maintenance
Sat, Aug 13 2022 8:49:34 PM PDT

I probably won’t feel 100% better by the 15th so I will be rescheduling the server reboots until I do feel better. Just wanted to let you all know.

Thank you
LustyLexxi Larimore

August 13, 2022 by