Server Maintenance Delay
Mon, Nov 15 2021 7:21:22 PM PST
Hiya! As you may have noticed, I didn’t do the scheduled reboot. Honestly, I’m tired and forgot what day it was LOL! I greatly apologize. I will be doing a reboot this week & will send notice tomorrow on the day/time that will happen.
Thank you for understanding & patience with me! I love all your faces!! <3 –LustyLexxi Larimore
Hey there!
I wasn’t expecting to receive the overwhelming response from my last notice. (https://news.hostcrate.stream/2021/11/broken-streams-from-forced-ssl/)
Whew, so let me update you all and give you all the details in getting moved over. Please read this post in full so you don’t miss any important details.
First, let me clear some stuff up.
1: The server isn’t broken. This is only happening because Google changed it’s web browser (Chrome) to force SSL so when someone would enter their stream URL which we use just the IP address, it would not allow it to be listened to. This happened for any provider who used an IP address. An SSL needs to have a domain attached to it to use an SSL. Other browsers have followed suit.
2: I have had on 2 cases where I had to switch customers to the new server who were having issues where people couldn’t hear their streams while they were broadcasting – in 1 case not even the owner of the stream could hear it. However, I have since received messages that this has happened to others but they are just now reporting it as they just figured it was an SL issue.
3: If you have a custom url (example:whateveriwant.hostcrate.com/net), the new server isn’t capable of using subdomains so I can’t move your custom URL to the new server with the stand-alone software. I have already spoken to the developers about this & they have made it clear that it isn’t possible on their end to do this. HOWEVER, you should be ok and be able to use your custom URL (as it is a subdomain) to have your stream be listened to instead of just your stream’s IP:port as an SSL can be attached to your custom url via your control panel. I can help you with this just feel free to reach out!
4: Please be patient. I will be going in order via the transfer request. I am only 1 human being.
5: I cannot guarantee that your information will remain the same. I will do my best to but there will be cases where it isn’t possible whether that is because the port number is already in use or etc.
6: Please fill out this form: https://forms.gle/kKFWPNPNz5HCZzvU6 — Please make sure to include all of your stream details in the box where it asks. I cannot create your account just by your stream url. I *will* contact you directly by IM (or by whatever means you stated in that form you wish to be contacted by when I am on yours. I will NOT begin until I know it is all clear as I don’t want to interrupt anyone who may be in the middle of a set.
That is all for now. I will update THIS POST if anything changes or I need to update you in any way about this particular situation.
UPDATE: https://news.hostcrate.stream/2021/11/update-regarding-transfers/
Hey there!
If your stream ends in server IP 147 OR 30.242, please know that you may experience issues where some people won’t be able to hear your stream. This is because Google now enforces SSL (a lot of browsers are following suit) and because streams on these servers run on IP addresses (can’t apply an SSL on an IP address) instead of an actual domain name, it may break the stream from being heard for some whether inworld or out. I just had a few people have this issue. They had to be switched to the new server with the stand alone version of the software that we use that uses a domain name as the hostname so their stream URL is actually using a domain instead of the IP address. I hope this makes sense. If you have any questions OR if you wish to be transferred over to prevent this issue from happening to your stream please reach out to me so I can switch you over.
Thank you,
My SL username is: LustyLexxi Larimore
1: Friendly reminder that November 9th, 2021 is approaching quickly. The Custom URL pricing will go into affect on this day. Read that info here.
2: If you have a club, we would love to visit your place and feature it on our new Tiktok, Facebook, Our site, AND in our group & it is a bonus if you are looking for incredible DJ’s for your staff. Please reach out by notecard including your SL Name, Landmark, the app if you are hiring, and your schedule on when you are having a party so I can visit 🙂 P.S.: We will be looking for DJ’s, performers, etc to feature as well soon! We are hoping to do something like a “Feature Friday” and/or “Shoutout Saturday”.
3: I have tried to keep it a secret to be a surprise for when it was completed. But, I can’t – I’m WAY too excited…Better late than never LOL! We have a whole new rental system coming. It is very much in the works. It will have an amazing feature to allow us to have a proper affiliate program to which you’ll be able to even check your sales! Best part is we will have a FREE version (10% intro commission, 5% after the intro) and a paid version (L$500 intro with 60% commission, L$1000 after intro). As soon as it is ready, I will announce the ability to get our affiliate program. With this said, we may even come out with a white label option where it is under your brand using our streams, to be determined.
4: Some of our current sales will be ending soon so please take advantage while they are still available. See all current sales we have going by clicking HERE.
5: Our fishbowl to win L$100k is still available, it is the red fishbowl at the office. The name drawer will be delayed BUT will still happen as soon as my RL is all cleared up. Please be sure to get yourself in there. Read details here.
6: We now have an unmetered plan. If you are running a radio station or a club and don’t want to worry about running out of listener slots, this is the plan to upgrade to. Read more info by clicking here.
7: New merch coming soon to our ThinkLMAO.com brand so if you do indeed love us over at Hostcrate, please feel free to support us this way as all sales go toward keeping the lights on at Hostcrate! Our Latest: — Our Store Link: www.thinklmao.com
That is all the announcements we have for now.
Thank you
LustyLexxi Larimore
Unmetered Plan
Tue, Oct 05 2021 8:42:06 PM PDT
Need unmetered listeners for your radio station? This plan comes with 20GB of space for your playlists to run your AutoDJ No Problem! We got you at an amazing rate!
Unmetered Plan:
Listeners Limit: Unmetered*
Bit Rate Limit: Up To 128 kbps
Web Based Control Panel: Included
Bandwidth: Umetered*
AutoDJ Included – 20GB OF SPACE
Bitrate: Up to 128
Price: L$1300/week – RL Payment: $19.99/mo
SL Pay Annually & Save 25%: SAVE L$16900 (With Discount: L$50700)
RL Pay Annually & Save 25%: SAVE $59.97 (With Discount: $179.91/yrly)
Please contact LustyLexxi Larimore inworld to grab this plan. Upgrading is available with a 30% discount on transfer of time you already have! Contact me directly to get this plan! This plan is by request and not openly available at this time.
*=Read terms of service & Unmetered Policy –
Thank you
LustyLexxi Larimore
SCHEDULED REBOOTS
Fri, Sep 10 2021 7:22:42 PM PDT
We will be doing the scheduled maintenance for all servers on September 15th, 2021 at 4AM SLT. This may take a bit longer than normal as there will be updates to every server being done. If you don’t have premium support, your stream will *not* be started for you so you’ll have to log into your control panel & click start before you can begin streaming again.
Thank you
Win L$100,000!
Enter for a chance to win L$100,000! I wanted our first of this type of thing to be BIG so there will be only 1 winner & it could be YOU! The next ones we do will have multiple winners just FYI 🙂
Requirements:
-You *must* be a current customer even at the time of the drawing.
-The drawing ends TO BE DETERMINED & the winner will be drawn and announced the same day.
-IF people come, buy a stream to become a customer, ends up winning then clicks wont renew on their box…This will make me never want to run a contest like this again so please DON’T be an asshole by ruining it for everyone else.
-We would LOVE if you followed all of our socials & put our office into your PICKS tab to support us and help us grow BUT it isn’t required but would be greatly appreciated.
-To enter, click the RED fish bowl on the desk at our main office. Use any tab in my PICKS to get to the new main office area OR click —> http://maps.secondlife.com/secondlife/Gigli%20Isles/211/108/22
-I hold the right to update/change these requirements if I see fit.
Thank you! I love ALL ya faces!! *hugs*
Group Notice Sent by: LustyLexxi Larimore
Terminations
Doing stream terminations right now. If you are in overdue (late) status, you risk losing your stream. We dont reopen regular streams – only VIP Licenses. I’d advise if you wish to keep your stream to please be sure to pay your stream on time as we dont have a grace period.
Thank you
Accepting Applications
Thu, Aug 12 2021 7:45:06 PM PDT
Here is the application that has been updated. If you don’t have the time to dedicate to the position PLEASE don’t apply & waste my time.
https://forms.gle/pEAVpNfEUJ1j6G3HA
I will be going through apps as soon as I am done with the office & a few other admin work. Please don’t IM me about your app, it will be trashed. Don’t IM me saying you’re interested as I hire through the application process only. Also dont leave anything blank, thats an instant trash of an app.
Thank you
LustyLexxi Larimore
Below, I will be going over a few of the upcoming changes which does involve the previous video posted (“Change Announcement at Hostcrate – June 2021“) which is no longer the case. Please be sure to read this in its entirety and if you have any questions, don’t hesitate to ask!
Video Format: https://youtu.be/I5ujnvLdNzA
-Change #1:
We will **NOT** be moving accounts so the previous video no longer applies and will be removed soon. After finding out I was pregnant, doing this would cause me a lot of stress AND I think a lot of customers as well so I decided to cancel that change. I’m so sorry for the worry I may have caused you. Please note that you can still transfer to the new control panel if you so choose to unless you have a custom URL as those cannot be hosted on the new control panel.
-Change #2:
To offset the cost of keeping the servers with the higher fees that we pay and not doing the move, Custom URL’s will no longer be included in any plan. Instead a Custom URL will be an addon option and cost L$75/week additional (pay yearly to get a 50% discount). This pricing change will go into effect on November 9th, 2021 and will apply to all customers. No grandfathering will be given. If you have a custom URL, another rental box will be set out for you with payments not taking effect until November 9th, 2021. If you don’t renew, you will risk losing your custom URL and your stream will be removed then recreated to have the custom URL removed with new notecard added into your rental box to reflect the change. You will NOT be personally notified as that is exactly what these notices are for – to keep customers informed – as I’m only 1 human being and just cannot personally contact each and every customer about every change/update/notice. Please also note that we do get charged: A base price for the control panel, a per account fee for using said control panel, the server cost, the licensing cost for the software we use which adds up quickly for these servers so that is why if anyone wishes to have a Custom URL, there will be a fee for getting one as they have to be on these servers for a custom URL. Our new control panel & servers cannot host domains like that.
P.S. THIS is exactly why notices are so important whether you subscribe to our news page, the inworld notice kiosk, group notices, our facebook page, our twitter, etc. There are no exceptions – even if you somehow missed this information, it is your responsibility to keep up with changes etc as I give plenty of notice in advance in 99% of cases including this one.
–Update #3:
I will be hiring for 2 customer services reps. You *must* be reliable, communicate well, have the time to dedicate to be a CSR, willingness to learn, must use voice both in & out of world including on Discord. The application will be available soon. The payment will be significantly higher than what was offered before. When hired, you will be in a 30 day probational period then hired on in full capacity if we see you being a good fit for the team. NEVER take it personal if I feel you are not, I’m a business owner and must make tough decisions.
–Update #4:
I’m redoing the main office area. But don’t be alarmed because your rental boxes will not be moved. Just the location of where people land for our Main Office. I *HIGHLY* dislike moving the rental boxes & A GIANT thank you to CanBe Moody for setting them up to look like a human being lining them up properly lol. I won’t ruin his hard work! So don’t be alarmed with that.
–Update #5:
In case you missed it, I’m pregnant. I will be 7 weeks on August 11th, 2021 so with that I will not be working to the bone like I normally do and will be enforcing myself to take it easy so please respect that. It is vital that I get as much rest as possible but don’t panic because I’m still going to be here and reply asap. Just don’t get upset if it takes me a little longer than normal as I may just be sleeping. Baby is my priority.
–Update #6:
I have decided to offer a huge discount incentive to those who renew on a yearly basis. We’re talking a 75% discount which would make our budget streams at its original L$25/week – L$1300/year. This offer will be made available as soon as I have finished redoing our main office. The discount will be 50% for VIP Licenses.
–Update #7:
Custom URL addon will include the premium support feature at no extra cost which will hopefully lessen the pricing change blow. This means if you continue with your custom URL, then you’ll also get your stream restarted for you anytime we have maintenance whether scheduled or not at no extra fee…Just the L$75/week for the custom URL is it. Normally, this addon is L$75/week on its own but I decided this would help lessen the hit of the pricing news and possibly be less upsetting.
–Update #8:
Lifetime licenses will now be called VIP licenses. Our signage will reflect this change to remove any confusion on how licenses work.
–Update #9:
We will have an affiliate program coming. This is on the list to do but it isn’t a priority. It may not be ready until December-ish. This will just depend on my work load. I will be hiring someone to manage this program. Please if you are interested in having our affiliate program, you’ll need enough land to do so & there will be an affiliate fee because this will be a lot of extra work on our part as everything will be done manually by myself or a staff member.
That is all the updates for now. I will send notice if there are any changes as I always do. Don’t hesitate to contact me if you need any help or have any questions.
–Thank you, LustyLexxi Larimore