Browsing Category

Maintenance Notices

General Post, Maintenance Notices

Next Scheduled Maintenance (January 2021)

Next Scheduled Maintenance
Mon, Jan 04 2021 7:49:03 PM PST

The next scheduled maintenance that will be performed on January 15th 2021 will take a bit longer because I have to update some software & such. This goes for both servers. The server may be rebooted a few times for the updates to be applied. You will be kept notified when the maintenance is completed on all of the platforms that we send notices at. If you have premium support, your stream will be started for you. Otherwise, you will need to log into your control panel & click start to stream.

Thank you

General Post, Maintenance Notices

Terminations…Oct 7th, 2020

Terminations…
Wed, Oct 07 2020 4:31:51 PM PDT

I will be doing stream terminations of all accounts that are past our grace period. Please be sure if you wish to keep your stream with us that you are not overdue. The terminations will be done after the debate tonight (10:30PM EST / 7:30PM SLT) If you are unsure, please come and check. I will be unable to as I have a number of things to do (creating accounts for licenses for example) to catch up on.

OFFICE: http://maps.secondlife.com/secondlife/Lawton/19/243/48

Thank you

General Post, Maintenance Notices

Updated Schedule For Maintenance (9/2/2020)

Hello all,

Customers have approached me on several occasions about switching the time frame at which we do our scheduled maintenance. After careful consideration & conversations with others on the time, we will be switching the scheduled maintenance to the following:

SERVER IP ENDING IN 147 WILL BE RESTARTED ON THE 1ST MONDAY OF EACH MONTH AT 3AM SLT

SERVER IP ENDING IN 242 WILL BE RESTARTED ON THE 2ND MONDAY OF EACH MONTH AT 3AM SLT

**Please note that it will be done on Tuesday or the next non-holiday if the scheduled date is on a holiday – For example: This coming Monday September 7th, 2020 is Labor day so the maintenance will be done that next day on Tuesday at 3AM SLT.**

This information will be posted on the dedicated scheduled maintenance page so you are well informed. Please bookmark this page & check the site often as this is the *main* place to find updates/important information as well as our facebook page & our discord (contact us for an invite). We update in our inworld group via notices & chat plus we have an inworld notice subscriber kiosk so it doesn’t take group space but the other options listed above are more reliable than SL’s system so make sure you follow us (you can subscribe to notices on our website, inworld via our subscriber kiosk, like/follow our facebook page, & get added as a customer on our discord).

Please also be aware that I am human so there may be instances where maintenance is reschedules or skipped – This may be for many reasons including RL situations or feeling unwell for one reason or another. I will do my absolute BEST to inform in advance. But please don’t be upset if I can’t in a decent time frame.

Thank you for understanding.
💖Lexxi

General Post, Maintenance Notices

What happened: scheduled reboot? My Lifetime License?

Hello everyone,

I apologize that I was unable to do the scheduled reboot for server ending in 242 this past Monday at the last minutes. I took a tumble that day onto concrete and hurt my knees pretty badly. It’s hard to walk and it is also hard to bend them (especially my left). I thought I would be able to tough it out but ended up being way too painful to sit at my computer so that is the reason why I canceled the reboot. I GREATLY apologize!!! I know I said I would schedule it for this upcoming Monday but we will just do this reboot next month so I don’t inconvenience anyone further and by then I should be healed pretty well.

For those waiting on their lifetime license streams, please please please be patient with me….I will do my very best to get them done for you this weekend so I can let my knees heal a bit before trying to sit at my computer for too long & hurting them moreso but if I can’t I’m so sorry and I will get them done AS SOON AS I CAN, I promise just bear with me just a bit.

Thank you to everyone who sent me a private messages making sure I was ok – very much appreciated!

Thank you again for understanding.

General Post, Maintenance Notices

147 Server: ALL CLEAR (7/6/2020)

SERVER ENDING IN 147 HAS BEEN UPDATED/TWEAKED & REBOOTED SUCCESSFULLY! IF YOU HAVE PREMIUM SUPPORT, YOUR STREAM HAS BEEN STARTED FOR YOU! IF YOU DON’T HAVE PREMIUM, YOU MUST LOG INTO YOUR CONTROL PANEL & CLICK THE GREEN START BUTTON TO BE ABLE TO BROADCAST ONCE AGAIN.

THANK YOU FOR YOUR PATIENCE & I’M SORRY FOR THE CAPS LOL
<3 LustyLexxi Larimore

General Post, Maintenance Notices

Upcoming Maintenance in July 2020

As usual, we do reboots every 1st & 2nd Monday of each month. The next reboots that are scheduled will take a tad bit longer because I am doing a few tweaks/updates. It shouldn’t take that long at all but if it does, I will send out notification via OUR DISCORD GROUP so please add yourself to it as this will be the EASIEST & FASTEST way for me to immediately update you with this upcoming reboots. I will send out notice after the reboot has finished to all other of our sources of communication (Facebook Page, Subscriber Kiosk inworld, inworld group notice, etc)

Here is the Discord Group Link. Once added, please messaged inworld AND on Discord to be verified as a customer: https://discord.com/invite/hSPxkmQ

The next reboots are:

Server ending in 147 will be rebooted on Monday, July 6th, 2020 at 5PM SLT

Server ending in 242 will be rebooted on Monday, July 13th, 2020 at 5PM SLT


Side Notes:


  • We will be releasing new sales on July 4th, 2020. I am considering a video format for this post as well to help them be less confusing. If you have any suggestions at all, please send them my way! Sales ideas are sometimes difficult to come up with.
  • After my short week hiatus, I have decided to have a side hobby-like project to help the stress & [un]diagnosed depression I’m struggling with in my life which caused me to take that break. With this project I am looking for writers. Serious applicants only. This is a paid position. If you’re interested & experienced…Applications are located at: http://maps.secondlife.com/secondlife/Lawton/48/156/47 (copy/paste in SL)
  • We are in conversation with our datacenter looking into another server. We may need time to figure things out in the backend and we may request help from customers to give it a good ol’ test run. We are also looking at other datacenters for backup stream services. It is difficult to find the same high quality that we currently have with our datacenter at other datacenters. We’ve been with numerous disastrous places or had horrible pre-sales conversations with so I am quite picky – I apologize but I want NOTHING but the absolute best in server quality, network quality, and customer service – there is no exceptions.
  • I’m also spending my time writing a book of sorts. I have been asked for years & years: how I started Hostcrate, How do I start this kind of business, where do I get servers from, how do I get cheaper prices…so on, so forth so I’m writing it all down. It’s more-so a guide than a book in my eyes. I never thought I would release this kind of information but writing seriously helps me lower my stress levels so with this project and the food niche website project, I am seriously hoping to lower my stress and help decrease the depression that I endure everyday … specifically from the loss of my mom in January 2019 – I don’t discuss this much but I’m definitely NOT over it. I try not to spit out my insignificant personal issues especially with so many others in the world who are having a much more difficult time in life than my minuscule problems.With all that said, that is it for this update. I KNOW, I write long ones. I’m so sorry. I seriously love to write and it helps me when I do so. But I understand if you couldn’t make it through all of this post! BUT if you happened to of made it to the end, I applaud you with a week free – Just send me a message in world saying “Read it” to claim 🙂 Thank you for listening…err…reading.

 

Expired Sales, Maintenance Notices

Reboot Reminder & Premium Sale

As most know we do scheduled server maintenance every 1st AND 2nd of each month which includes server reboots. The next reboot will be on 6/1/2020 at 5PM SLT AND 6/8/2020 at 5PM SLT. If you’d like your stream(s) started for you, get premium support which is now 50% the yearly option (Regular L$3900, SALE PRICE L$1950). Please contact me directly to redeem. I will set the vendor on sale for you to purchase. New or existing streams. Premium support is per a stream you wish to be started. If you have 2 streams you want started, it would be the sale price for both (L$1950 times 2), etc.

Please know that we do server reboots to keep the servers healthy. We put in a specific scheduled time frame which is the 1st AND 2nd Monday at 5PM SLT each month so everyone knows it is coming and to be prepared to start your stream afterwards if they don’t have premium support service. It is IMPOSSIBLE to do scheduled maintenance without interrupting anyone as customers are all around the world with different timezones. Scheduled maintenance is not just server reboots – it also includes any server tweaks or updates necessary.

We also keep you informed if something goes wrong or takes longer by our Facebook page, Discord group, Inworld Group Notice, Inworld Notice Subscriber Kiosk, and this website. Please be sure to check these if you are unsure and you can also contact staff if you need to as that is what we are here for. Even if staff is offline, you can leave a message, a notecard, send a message via our Discord group, take advantage of the live chat option (leave us a message if offline) so we can help. I do personally receive emails everyday at 12PM SLT of the group chat and do reach out to anyone who may requested help via the group chat. Please be patient if we aren’t available because we are human and do have life outside the computer screen. I promise that we do our very best so never hesitate to contact us.

Thank you

General Post, Maintenance Notices

Server ending in 242 Reminder

Server ending in 242 Reminder
Sun, May 10 2020 11:48:03 PM PDT

A friendly reminder that per our scheduled server maintenance, server ending in 242 will be rebooted tomorrow Monday May 11th at 5PM SLT (PST). If you have premium support, your stream will be started for you. Otherwise you will need to log into your control panel & click the green start button.

Tutorial: https://www.youtube.com/watch?v=8YJn6-wKKRQ

Schedule Page: https://news.hostcrate.stream/server-maintenance-schedule/

Thank you

Maintenance Notices

UPDATE: Google Chrome (SSL -https- ) radio players not working?

We are aware that the radio players are not working when you are using SSL (https) on your stream page/control panel page. The software we use is not supporting the SSL on radios now especially when using Google Chrome. The developers have now released a [beta] version of their software that does support SSL on all radios. We say the word beta because it does not support subdomains (at this time but they are in discussion of adding the feature at some point). so with this software we will be unable to offer a custom URL (subdomains). The software is still in the testing stages so if there is any bugs or issues, we’d like to be able to report those before using the software for live streams.

We will be getting a dedicated server to running their stand alone software version within a month or two. We will be offering those in our beta testing group the opportunity to test out these streams before we completely commit to this software for streams going forward.

secondlife:///app/group/880afddf-f4ef-8546-95e0-463237f2d11f/about

Another note is the server ending in 242 will be rebooted Monday April 13th, 2020 at 5PM SLT. If you don’t have premium support then you *will* have to turn on your stream using your control panel. Here is a tutorial on how to do that: https://www.youtube.com/watch?v=8YJn6-wKKRQ

Need help finding your rental box? Here is a tutorial on that as well: https://www.youtube.com/watch?v=sOe2ALCF30Q

That is all there is to report as of now. Thank you!

UPDATE: PLEASE READ

QUESTION: so til the beta is out ill still have issues streaming wiht the streams
ANSWER: It doesn’t affect streaming itself – it affects the radio players when you go to your stream URL on google chrome when the webpage is on https. Example: http://ipaddress:port will not break the player but https:.//ipaddress:port will not play on the page or not load on Google Chrome. Google Chrome is the only browser as of right now that has that result. No other browser has been reported to be affected.